Why can't I use FTP?

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swordslam46

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Recently I created an FTP account on x10. I entered the details in correctly in their correct fields. I made sure the protocol was set to FTP and the port set to 21. When I try and log in it says that my password is incorrect even though I copied it straight from the page. I am using WinSCP
 

Corey

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Try using FileZilla, make sure your FTP client is NOT trying to use SCP
 

swordslam46

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Ok, Im using FileZilla now, how do I check to make sure it's not using SCP?
 

Corey

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If you use the default settings it should NOT use SCP.
 
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