When you say ipanel do you mean "Acount Modify" in the forum??
If that's true is because the admins are "upgrading" the backend, if it's false i don't know what ipanel is.
BTW, you should always put in your thread:
Cpanel Username:
subdomain, or domain:
Plan:
Where the ads in all pages:
This helps the admins/account managers to help you faster