www.ajbaruya.x10hosting.com account suspension

[allijonko]

I cannot open my website http://www.ajmaring.x10hosting.com/www.ajbaruya.x10hosting.com. I get the following message:
[FONT=&quot][/FONT][FONT=&quot]“The domain you have requested is currently not in use under an x10Hosting web hosting account. Do you want this domain? Register today.”[/FONT]

When I log in and go to "Hosting Account Suspension History" I get the following message:
Your Account is Currently Suspended
Your hosting account with the username is suspended, access to this account has been disabled. The reason for suspension is listed below.
Suspension Reason user transferred to another server.

Unfortunately this suspension is not able to be resolved automatically. To resolve this suspension please open a support ticket.

So following this message I'm opening a support ticket and asking to unsuspend my website and let me know how can I access it again.

Allison Jablonko

 

[DeadBattery]

The timeframe to request an account restore has passed. Please read: http://x10hosting.com/forums/news-announcements/132911-additional-update.html

You will have to create another hosting account.

 

[allijonko]

The timeframe to request an account restore has passed. Please read: http://x10hosting.com/forums/news-announcements/132911-additional-update.html

You will have to create another hosting account.

The problem is that when I try to do that I get the message:

Unfortunately we do not allow users to have more than one hosting account at a time. You can manage your current hosting account through our account panel.

So even if my website cannot be "unsuspended" it results as "existing" and I'm unable to create a new hosting account. How do I delete the "suspended for ever" hosting account?

 

[Zubair]

Hello,

The Old Accounts will be cleared within 48 hours, after that you can signup again.
Sorry for the Delay.

 

[allijonko]

Hello,

The Old Accounts will be cleared within 48 hours, after that you can signup again.
Sorry for the Delay.

Thank you for your prompt reply. However, this account has been nonoperational for many days now as I have been unsuccessfully trying to restore it, so I wonder from when does the "48 hours count" start...?

Best regards,
Allison Jablonko