X10 Hosting - Very Poor Admin / Support

[mylifestyle]

Hi,

Yet again I find myself having to try and gee-up some suppport here. X10 used to be very
good when there were problems reported but lately the reaction times to peoples threads
[ for help ] is VERY bad.

Quote from X10 main index page '' On top of everything we offer for free we don't leave you hanging. Our unique community support system allows for thousands of our members to help you with your issues, all led by a select team of knowledgeable community advocates''.

I do not appear to be the only member here with email problems. To me it is VERY important that this basic function works correctly.

My problem was first reported 3 days ago and the emails sent take what seems like an
ice-age to get through. This problem is not just on my website either, there are other
threads which report the same.... here is one -->

http://x10hosting.com/forums/free-hosting/148969-email-fault.html

Here is my most recent attempt to get support :-

http://x10hosting.com/forums/free-hosting/148963-email-not-working-properly-urgent.html

If any admins still care or are concerned and wish to help us then it would be very much
appreciated if this problem can be solved/sorted without any further delays.

Thank you
ML

 

[misson]

Note that the quote says "community support". Free hosting is supported by volunteers, who don't always have time to get to every question.

It looks as though the mail queue is congested. Unfortunately, there isn't an estimate as to when the issue will be resolved. Only a few (rather busy) people have access to the mail system. On the up side, there's nothing you need to do and the condition is temporary (if somewhat long-lasting).