Ygj-113601 & yzd-292041

[alqui-vendo]

Confirmation Email, Confirmation Code

i have some issues getting the confirmation email, i already started a thread about this, boss is the best take my case and said me that he was going to scalate my thread to ticket (YGJ-113601), but for some reason when i try to reach the ticket it says to me that im not authorize to see that ticket.
all i want is to get send the confirmation email so i can start using my new hosting space.
Thanks in advance for any help.

Enrique Guillen Revolorio

btw i receive two emails with diferent tickets ID (YGJ-113601 & YZD-292041)

 

[adamparkzer]

Re: Confirmation Email, Confirmation Code

i have some issues getting the confirmation email, i already started a thread about this, boss is the best take my case and said me that he was going to scalate my thread to ticket (YGJ-113601), but for some reason when i try to reach the ticket it says to me that im not authorize to see that ticket.
all i want is to get send the confirmation email so i can start using my new hosting space.
Thanks in advance for any help.

Enrique Guillen Revolorio

btw i receive two emails with diferent tickets ID (YGJ-113601 & YZD-292041)

Hi alqui-vendo,

There is currently no pending account creation associated with your account. If you did not receive the confirmation email and verify your account by clicking on the link within 24 hours of creating your account, your account creation request has timed out.

Please go to the x10Hosting home page and register for a new account, making sure to properly insert your email address and verify it within 24 hours.

- Adam

 

[Anna]

Just for an information: you can reply to the e-mails and the reply will be appended to your ticket, so in reality you wouldn't really need to login to the ticket system to be able to communicate with us.

As for the double ticket IDs, for some unknown reason there sometimes is a duplicate created upon escalation. Usually one of them is deleted or closed in that case.

There is as adamparkzer mentioned no pending hosting account associated with your forum account, so it may have been purged from the system as the accounts aren't actually created until the e-mail address is confirmed.

 

[alqui-vendo]

great, now im trying to do it all over again and tells me that the username is not available and when i changed the usernamer it says that the email is not available :rant2:..... ???????

 

[Anna]

Post back with the following information and it can be manually created:

cPanel name: (max 8 chars)
domain:
contact e-mail:

Mark here with an X if you agree to the TOS [ ]

To the community helpers: Once he has replied, please escalate.

 

[alqui-vendo]

Post back with the following information and it can be manually created:

cPanel name: (max 8 chars) "eguillen"
domain: "alquivendo"
contact e-mail: eguillen@starmedia.com

Mark here with an X if you agree to the TOS [XX]

To the community helpers: Once he has replied, please escalate.

 

[Zubair]

going to escalate