Your web hosting was closed due to abuse. What is it?

[vysitx10]

I go to my x10hosting account today and I see this message.

Your web hosting account was closed due to abuse.

I don't understand. But, my website is correct and he works. How can I connect to my hosting account?

Thanks you.

 

[lluisbue]

Same issue happened to me today.
Have I done something wrong? My webpage is a landing page and I have not change anything since I uploaded it.

Thank you.

 

[bdistler]

while there are other ways for your account to be terminated do to abuse...a few accounts have been hit - in the last few days - with this one:

if x10hosting "thinks" you previously had a hosting account with them - and that account was suspended because it was used for malicious purposes - they will (have) terminate your current hosting account with them

see --> [ https://x10hosting.com/community/threads/banned-without-reason.199834/#post-954540 ]

see --> [ https://x10hosting.com/community/threads/my-account-got-halted.199840/#post-954432 ]

 

[vysitx10]

But, I don't have a another account with x10hosting.

*my family use x10hosting.

 

[Bryon]

You should be able to sign into your account now, vysitx10.

 

[lluisbue]

I am still not able to access my account.
Shall I try something?

Thank you.