Missing account

Discussion in 'Free Hosting' started by sav46e, Oct 25, 2009.

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  1. sav46e

    sav46e New Member

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    I'm trying to set up a hosting account and a week after signing up i'm getting a message that the forum account isn't linked to a hosting account and i'm not sure what to do about it I was shown this website by a friend who has an account with you so i know i definatly shouldn't be getting this message
     
  2. galaxyAbstractor

    galaxyAbstractor Community Advocate Community Support

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    what is your cPanel username?
     
  3. sav46e

    sav46e New Member

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    Sav46e
    Edit:
    I can't actually access the cpanel or anything other than the forum as it's telling me i'm signed in but don't have a hosting account
     
    Last edited: Oct 25, 2009
  4. adamparkzer

    adamparkzer On Extended Leave

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    Your hosting account was likely terminated due to 24 consecutive days of inactivity.

    An account manager will be able to check the history of your cPanel username to see if it was in fact terminated.
     
  5. descalzo

    descalzo Grim Squeaker Community Support

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    His forum join date is Oct 18.
     
  6. adamparkzer

    adamparkzer On Extended Leave

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    I didn't notice that.

    Either way, sav46e is not a valid cPanel username that is active.
     
  7. kraqen11

    kraqen11 Retired

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    Hello

    It is possible them your account doesn't exist. You can try sing-up again.
     
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