Suspended?

[uva]

Hello,
My control panel shows my account is active:However, when I go to my domain (mscehb.com) I get a message that this account is suspended. I am not aware of a reason it should be suspended. It has been this way since Tuesday, at least.

 

[mrburnsx]

Please click the button of your service name and then click the Hosting Control Panel button. Are you able to get into the hosting control panel?

 

[uva]

Please click the button of your service name and then click the Hosting Control Panel button. Are you able to get into the hosting control panel?

Yes, everything else seems to work fine. But the home page of all the domains still say the service is suspended. Not sure if it's relevant, but occasionally the https version says "Apache is functioning normally".
This is obviously not that which the Hosting Control Panel shows should be on my web site.

 

[mrburnsx]

Please try Account Manager > Domain Setup

Is there a triangle with exclamation point next to your domain?

if so, check the check box next to your domain and click suspend/unsuspend

if not, check the check box next to your domain and click suspen/unsuspend, and then do it again.

 

[uva]

Please try Account Manager > Domain Setup

Is there a triangle with exclamation point next to your domain?

if so, check the check box next to your domain and click suspend/unsuspend

if not, check the check box next to your domain and click suspen/unsuspend, and then do it again.

There was no triangle with exclamation point. So I followed the latter part of the instructions, but still the same thing happens.

 

[mrburnsx]

your domain is currently loading at this time without any suspension message

 

[uva]

It is not. Doing exactly what it was doing previously. First displaying an explanation:

and then META-REFRESHing to the default suspension site after 0 seconds.

 

[mrburnsx]

I still can not replicate what you are seeing. Please clear your history and cache.