Domain name problem

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sharma0

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I wan to add my domain name to my website. Please tell me the server Ip addresses. My hosting server is chopin and the ip address i have is 69.175.104.34 but its not working. My website tries to redirect to the old domain but its not available. Please fix this problem and tell me the ip addresses of the servers.
Thanks.
 

Anna

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if the domain tries to redirect to your old domain, that suggests that you have an active redirection.

you can check this under "domains" section in cPanel, click the icon "redirects". If there is an active redirection from your new domain just remove it.
Also check at your domain registrar as you should NOT redirect the domain if you use it as main, parked or an addon domain in your account. All you should do at the registrar is set the IP as an A record.

Ps. that IP is correct for chopin server, but the recommended method is setting the new domain to use our name servers.
 

sharma0

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No there is no redirection and i am adding a new subdomain and also i am not able to add a subdomain i have already added.
Please help.:(
 

descalzo

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If you have an .htaccess file, could you display it?

Something is issuing a 301 Temp Moved
 

vishal

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I wan to add my domain name to my website. Please tell me the server Ip addresses. My hosting server is chopin and the ip address i have is 69.175.104.34 but its not working. My website tries to redirect to the old domain but its not available. Please fix this problem and tell me the ip addresses of the servers.
Thanks.

Your main domain seems to be moffet.lexioninvest.com and the domain lexioninvest.com is ponting to some other server. I think its not possible. Main domain lexioninvest.com pointing in other server and use a subdomain moffet.lexioninvest.com in x10.
 

sharma0

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Your main domain seems to be moffet.lexioninvest.com and the domain lexioninvest.com is ponting to some other server. I think its not possible. Main domain lexioninvest.com pointing in other server and use a subdomain moffet.lexioninvest.com in x10.
Earlier i have added a subdomain and it was working fine. Then i changed it to the x10 domain then when i again tried to use the older subdomain then i was unable to attach it. Then i added a new subdomain that is moffet.lexioninvest.com and now its being redirected to the x10 domain that i earlier have.
Please help.:(
 

vishal

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The problem if you use moffet.lexioninvest.com is that the main domain lexioninvest.com is pointing to some other server.Are you able to change it back to http://boffet.exofire.net/
 
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