my website deleted

Status
Not open for further replies.

spydey56

New Member
Messages
9
Reaction score
0
Points
0
Hi,
I wasnt able to log in for a while and my account has been deleted? there are no files. I lost all my files on pc and i thought it would be here... but its not there and it say thsi now

"Due to increased demand for our services we have had to queue hosting registrations.
Your registration is currently in queue waiting for processing.
This page will automatically update and you will also receive a welcome email once your registration has processed.
"
i had to re -register?

:S please help me i need those files :(
 

Dead-i

x10Hosting Support Ninja
Community Support
Messages
6,084
Reaction score
368
Points
83
Sorry, but on free hosting we have an inactivity policy when you must log in every 30 days. If a user does not do this, it is suspended for another few days (over a week) and then it is unfortunately terminated. If your account is terminated, then I am afraid your files are deleted along with it. It clearly states in our Terms of Service that it is the user's responsibility to take backups. Therefore, I hope you followed this advice and have some backups available :)

Due to a significantly large amount of abuse from certain areas, we cannot provide service to several countries - sorry! Please see the following for more information: http://x10hosting.com/forums/useful-information/166022-country-restrictions.html

Please note: Country restrictions do not affect Premium customers, nor does the inactivity suspension.
 
Last edited:

spydey56

New Member
Messages
9
Reaction score
0
Points
0
thats crap coz my reminders were going to junk.. oh well..



Sorry, but on free hosting we have an inactivity policy when you must log in every 30 days. If a user does not do this, it is suspended for another few days (over a week) and then it is unfortunately terminated. If your account is terminated, then I am afraid your files are deleted along with it. It clearly states in our Terms of Service that it is the user's responsibility to take backups. Therefore, I hope you followed this advice and have some backups available :)

Due to a significantly large amount of abuse from certain areas, we cannot provide service to several countries - sorry! Please see the following for more information: http://x10hosting.com/forums/useful-information/166022-country-restrictions.html

Please note: Country restrictions do not affect Premium customers, nor does the inactivity suspension.
 
Status
Not open for further replies.
Top