Can't open cppanel

[garryb]

Hi there, apologies newbie but I can't open my cppanel garrybatt.x10.mx. Can anyone please help?

 

[hbazer]

what are you using while trying to get into cPanel - URL or the AP ?

what error(s) do you receive ?

 

[garryb]

what are you using while trying to get into cPanel - URL or the AP ?

what error(s) do you receive ?

I'm using URL. No error as such, explorer just never brings up page. I have used an ftp client and that just times out.

 

[laurennoppen]

I think it's just a temporary block because of passwords.

 

[Dead-i]

Yep :wink: But our firewall marks it as permanent until staff manually remove it.

garryb, your IP address was added to the firewall due to 5 cPanel login attempts in 5 minutes. I've unblocked it now, but are you having difficulty logging into your cPanel?

 

[garryb]

Seems to be working fine now. Many thanks for looking into it.

 

[Dead-i]

You're welcome