Recent content by fairwaydrivesafety

Okay, I just noticed the red message after logging into the dashboard. I typically ignore it because hasn't changed in so long. Anyway, it says to use my username from the "Services" section of the dashboard. I tried logging into Direct Admin with this username and my old password and it failed...

I tried resetting my password. It said it succeeded, but I had to log into the dashboard using my old password. Even after letting it sit overnight. The "Hosting Control Panel" still shows another login page, and doesn't accept my credentials, old or new.

I can log into the dashboard (https://x10hosting.com/panel) but when I click on "Hosting Control Panel" it shows another login page, where it would typically just go to the hosting control panel. Is there maintenance going on or something?

Auto-renewal of my SSL certificate is now working again. My manually generated 90 day ZeroSSL was about to expire and I was able set up the auto-renewal instead of having to manually create another one. Thank you. I really appreciate you getting this fixed.

Thanks I appreciate it. Please note that I have temporarily gotten a ZeroSSL 90 day cert from their site to keep my site working until this can be worked out.

Unfortunately no. My cert is now expired and giving users errors. I am probably just going to go get a cert from "SSL for Free" for now until the admins can get it fixed. Unfortunately I think "SSL for Free" is limited to three 90 day certs, and I really want the auto-renewal that I've had for...

Auto-renewal of my SSL certificate is not working on x13. I had previously selected "Get automatic certificate from ACME Provider" but the "Paste a pre-generated certificate and key" option is now selected and the cert expires today. I tried to reselect ""Get automatic certificate from ACME...

I am also having this issue and my website (https://fairwaydrive.org/) has become inaccessible as well.

Thanks for trying to help, but I mentioned that I have switched versions of PHP a few times, and checked and unchecked the required extensions, but they don't actually get enabled. In my phpinfo page the /configure command shows many extensions, including the ones I need, being disabled when...

The /configure command shown in the phpinfo page I uploaded has many disable flags set, including "--disable-json" and "--disable-pdo", which would explain the errors I got specific to those extensions when trying to run Matomo and Form Tools with PHP 7.4 and 8+. Does this mean the free hosting...

I tried to switch to PHP 7.2 native and both Matomo and Form Tools started working. However Matmomo gives me a warning about PHP 7.2 being end-of-life, so it would be good if I could at least get 7.4 working somehow.

Form Tools doesn't work either. It complains about the PDO class not being there, despite the pdo extension being checked.

Understood. Thanks for letting me know. I did determine that the blank page is happening because it is getting an "Allowed memory size of 134217728 bytes exhausted" error (log excerpt below). PHP does have a memory limit setting, which was set to 128MB (exactly what the error says). I tried...

OK, so I created a phpinfo page and saw that '--disable-json' is included in the /configure command. Given that PHP 8+ has JSON enabled by default, I bumped up the version 8.2. The '--disable-json' option is still there, but it looks like JSON is now enabled. Awesome, no error, but now I just...

I installed Matomo and it was working, but it now is getting the following error. I verified that the "json" extension is checked. I tried unchecking it, exiting, and rechecking to see if it would reinstall. No luck. I also tried to remove and reinstall Matomo and I still get the error.