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If your college bought the site package, then they have the login details for the client area. So you'll need to contact them for the details to do anything in the client area. The client area is where you'll submit support tickets for your paid account. The free hosting support forum here is...

You'll need to login to the forum account attached to the account that was suspended first. The forum account you posted here with doesn't have a hosting account so it can't be the one you are talking about. Login to the forums here ASAP with the connected and correct forum account first...

Could you be more specific about what problem you are having? I don't understand why you are telling us to "not open the home page" and to "not 'charge' the Wordpress." Is there a virus or something? Could you clarify what you mean by "charge the Wordpress?"

No. You'll receive an email telling you your account information and where to login to your account. Even if you lose that info., just go to x10hosting.com then click on Premium Hosting, and then click on Client Login. Here is the address to it: https://clients.x10hosting.com/clientarea.php

FrontPage isn't support here at x10hosting. Try to use ftp to upload your site instead.

You don't have a hosting account attached to your forum account. When was the last time you saw your website online and what was your cPanel username? Also what is this "bill" you are talking about that you've payed on time? That confusing because as far as I can tell, even if you still had a...

Yes. The ftp username and password is the same as your cPanel username and password. Your ftp host link is your website's url.

You have an account that is pending creation. Please be patient for about 24-72 if the creation queue is long. Your account will be created when it gets to the front of the automatic queue. You'll also receive an email when your account has completed creation.

When was the last you saw your account online? When was this "downtime" you are referring to, and what server was your account located on? What was your cPanel username? And when was the last time you logged into the forum before yesterday when you posted this support request?

The host is localhost Your MySql username and password is the one you set yourself when you create the MySql user.

You can have one parked domain and two addon domains in your account. As for multiple accounts, no. Here's what said about it in the TOS: If you need more, then buying Prime Membership or Illuminated will double it, making that 2 parked domains and 4 addon domains. If you need even more...

Your account is not currently suspended.

You could buy a year's worth of Prime Membership, and you won't have to login again until it expires. http://x10hosting.com/forums/payments.php

The nameservers are: ns1.x10hosting.com ns2.x10hosting.com

Oct 11 is more than a month ago. An account in a suspended state for at least 14 days or more without getting unsuspended is moved to the termination queue. From there it is automatically and permanently deleted. Nothing exists from your account anymore, and there's nothing to reinstate, no...

Please read this thread: http://x10hosting.com/forums/useful-information/166022-country-restrictions.html#post847070

Your hosting account is already totally deleted, and there's nothing to reactivate because none of it exists anymore. Feel free to create another hosting account. Be sure to login to your account panel first, and stay logged into it when you go sign up for an account. That way, your account...

If your Prime Membership ran out and you didn't login to your forum account for several months, then your account was suspended for inactivity. After 14 days or more in a suspended state, then it will automatically enter the termination queue and delete itself. When was the last time you...

Your account was permanently suspended for violating the Terms of Service. Any and all access to your account including all of your files and databases are forbidden.

Could you try something and let me if it works? There is a button for Compress that is the last one on the right. If you click that, then it should compress everything into a zip file for you. As soon as it completes, select only that .zip file it made and then choose Download.