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  1. calistoy

    paid hosting

    I'm sorry, but isn't it the other way around if you've upgraded? To transfer your free site to your paid one? If it is, then go to the paid clients site and create a support ticket there to request this. Please be sure to include your free hosting details in the request, and it'll be manually...
  2. calistoy

    New disk space cap

    x10hosting has had these rules listed in the TOS for at least 3 years or more that I know of. It's very clear about what is and is not allowed in free hosting.
  3. calistoy

    New disk space cap

    You have to do enough to stop violating the File Hosting sections of the TOS. x10hosting is for websites, not file storage for download only. If you do not stop file hosting in this manner, then your request will not be fulfilled and you'll risk permanent suspension of your account.
  4. calistoy

    SSL certificate

    SSL is not possible on free hosting. In order to use SSL, you'll need a dedicated IP for your site, and free hosting doesn't off dedicated IPs. The hosting package that offers a dedicated IP is the Premium hosting package: http://x10premium.com/hosting.php
  5. calistoy

    New disk space cap

    The requirements are as follows without exception: - Account must be one week old - You must be using at least 500MB of your storage space - You must have a working website online that falls inline with our terms of service You have not fulfilled the ones I bolded by your own admission. Here...
  6. calistoy

    Disk Space Policy Change upgrade my account to 1GB pls

    "-You must be using at least 500MB of your storage space = in filezilla 552 Disk full - please upload later" That has nothing to do with your hosting account's space usage. That only says that the server itself is too full for anyone to upload anything to their accounts. To find your hosting...
  7. calistoy

    Why is my account not being setup!

    Account creation is an automated system queue. The only thing to do is to wait for the queue to move along normally. Your account will be automatically created when it makes it to the front of the queue. The longer it takes, the larger the queue is or it could be a little slowed due to any...
  8. calistoy

    Ssh connection and disk quotas

    It must have been a misconfiguration of the servers that allowed that for a short time, and then it was closed. SSH was never offered, nor available for free hosting. Please look at this accurate plan comparison to see what is and is not available on free hosting...
  9. calistoy

    changing main domain name

    What is the domain name you wanted to change it to? Is it the co.tv one? Or is it another one?
  10. calistoy

    Reset my acount please

    There is no "reset" for hosting accounts here. Have you tried fixing your main domain name as it looks like there are two x10hosting domain extensions on it? You can change it in your account panel: https://x10hosting.com/control/login.php Other than that, what else are you have trouble with...
  11. calistoy

    lifting the bandwith and space limits from my website

    Where is your website? When I visit your main domain, I only see the default index.html page that's included in all new hosting accounts. Here are the requirements that you must fulfill in order to have your account's limitations lifted: Unmetered Requirements - Account must be one week old -...
  12. calistoy

    ffmpeg

    No. That is not possible. Here are the sections of the TOS that you will be violating should you do this with your site:
  13. calistoy

    Request to remove hosting limitations

    If you only have that page up in your hosting account, then you do not fit 2 of the 3 requirements to remove the limitations. I have bolded the ones you need to fulfill in order to upgrade your account: Unmetered Requirements - Account must be one week old - You must be using at least 500MB of...
  14. calistoy

    Disk Space

    Your site doesn't fulfill the language requirement as outline in the TOS. Also, do you have the redistribution rights to all of the music you are providing for free download? Also, does that music uploader allow anyone to upload music to your site? Then that violates TOS with the uploading...
  15. calistoy

    The quota has an error according to the determination.

    There is no error. There was a new policy implemented. Please read this thread about the new policy change and what you can do about it: http://x10hosting.com/forums/news-announcements/172734-disk-space-policy-change.html
  16. calistoy

    Terminate my account

    You can find all of the info you need to fill out the forum by logging into your account panel and clicking to view your hosting details. https://x10hosting.com/control/login.php Please do reply back with the form completely filled out.
  17. calistoy

    AddOn Domains

    Look in the address bar when you get to that server error page. Does it say that it's default.cgi? If so, then you'll need to allow the cPanel to sync up with the new addon domain info so it can serve up the correct page. It may take about 24 hours to do complete. In the meantime, clear your...
  18. calistoy

    Forum Account - Unable to Sign In

    This support thread posted just fine in the free hosting support forum, so the accounts are definitely linked. Could you try logging into your forum account again?
  19. calistoy

    I Forgot My Hosting Account Password

    It should be the same as your forum and account panel password. If you need to, then change it in your account panel, and it'll change the password for the forum account, account panel, and cPanel all at once. https://x10hosting.com/control/login.php
  20. calistoy

    can not login to our control panel

    Go change your password at your account panel IMMEDIATELY to secure your account. When you posted your password here, you exposed it publicly to EVERYONE in the forum. Never just give out your password like this. Admins never, ever need your password to help you to begin with.
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