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  1. calistoy

    co.cc

    Nameservers: ns1.x10hosting.com ns2.x10hosting.com
  2. calistoy

    Suspension Status

    Your account is not suspended, and I'm able to see your site just fine. If you still can't visit your site, delete your browser's cache and try again.
  3. calistoy

    Victor Sprouse

    There is zero tolerance for rapidleech. Your account is permanently suspended and no backups are allowed.
  4. calistoy

    http://vuhoa.x10.mx

    There is zero tolerance for warez. You will not get your account back nor any backups. I found your other thread. Please do not continue to make new threads. Also, we cannot understand you here. Please write in English.
  5. calistoy

    Suspension Reason: Mysql chatscript

    Since you do not get a second chance for the free servers, may I suggest that you look into the Illuminated or Premium packages? Here's a plan comparison http://x10hosting.com/free-hosting-comparison. Chat scripts are allowed on those hosting packages, but not on free hosting nor prime...
  6. calistoy

    Parked Domain Issue

    Did you change the nameservers before you tried to delete the domain from cPanel? If so, go back to co.cc and change the nameservers back to x10hosting ones. After the domain works again, then try to delete the parked domain again. I hope this works.
  7. calistoy

    CGI Folder deleted by accident!

    Nope. No harm. :D Since I personally don't use cgi, I always delete that folder in my account, and everything works as it should.
  8. calistoy

    cannot submit the un-suspension request

    The suspension date shows as Nov. 22, 2010 for inactivity. Any suspension not resolved within 14 days from the day it was suspended would place the account into termination. This means that your hosting account hasn't existed in the system for nearly a month now. Sorry, but it's too late...
  9. calistoy

    CGI Folder deleted by accident!

    If you are talking about the default cgi-bin folder, then that was completely disabled on free accounts months ago. Just reupload your site.
  10. calistoy

    Hosting account suspension resolve..!!

    Your account is permanently suspended for a zero tolerance violation of x10hosting's terms of service that you agreed to when you signed up for an account. Any access to your account is forbidden. No backups.
  11. calistoy

    Account Deletion

    That form to fill out does not exist. Forum accounts are never deleted here. Just delete all personal info in your profile and then let it sit inactive.
  12. calistoy

    Please help

    Have you tried deleting or re-adding your domain? Be sure to delete your empty folder for the domain that you are confused about it being there, as well. If you can't find your site's files, then something did indeed go wrong and you'll have to reupload your backups.
  13. calistoy

    suspended

    So you knowingly had a chat script on your account, did not remove it immediately to comply with TOS, and let it sit there until you were caught. From the TOS: Again, Illuminated and/or premium packages do not have this restriction. Feel free to upgrade if you'd like.
  14. calistoy

    can you change my hosting please?

    The only way to do that is to ask for the deletion of your current account by posting your cPanel username and then verifying that you've taken all necessary backups (it's part of the form even though you can't access the server anyways.) But there's no guarantee that when you sign up again...
  15. calistoy

    My domain is not getting redirects to x10hosting domain?

    To add onto Derek's advice that you need to follow, you also used the wrong nameservers. I thought you mistyped them in your post, but a whois search confirms that you put in the wrong nameservers. Nameservers: ns1.x10hosting.com, ns2.x10hosting.com
  16. calistoy

    acount problem

    I had escalated your other ticket. Please do not post multiple threads about this issue, just concentrate on the other support ticket.
  17. calistoy

    acount problem

    I'm going to escalate your thread to the ticket system so that an admin can help you with this. After this escalates, the thread will appear closed, but just click the yellow bar at the top of the page to enter the escalated ticket. Also, please do not bump the ticket as it will delay the...
  18. calistoy

    Account suspended email

    Script hosting is a zero tolerance violation of x10hosting's TOS that you agreed to when you signed up. The suspension is permanent.
  19. calistoy

    January 5 at 10:04 pm suspension

    The account suspension will not be undone unless you can provide a valid license number for your vb. If you can't provide one that is valid, the account will remain permanently suspended and any access to it is forbidden.
  20. calistoy

    edesignmark.x10.mx shows error

    Please go log into your account panel, and then use the forum swapping option to get your forum account attached to your hosting account. I don't know how you got an account without a forum account, but I'm not seeing the two accounts linked. This important to do in order to keep your hosting...
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