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Your main FTP password is changed by the following link : https://x10hosting.com/panel/services The username is your directadmin username and hostname is your account server so : x13.x10hosting.com

Hello, Again, you have to change this password via the instructions I provided under your clients dashboard NOT Directadmin.

You can change your DA passowrd by clicking the service : https://x10hosting.com/panel/services click on your service and click change password. This should not prompt you for an existing password.

I do apologize that it was not resolved. I have processed the refund for the secondary payment. In the future for our starter plan since this is a "subscription" based plan you do not need to manually pay any invoices despite if our system says so currently ( we are working on resolving that)

You should now have access to your service if you still receive this error let me know.

I do apologize for the delay I was reviewing this. I can see our system had a false positive on the domain term used. I have allowed this domain going forward in the event you want to give our awesome service a second chance! Otherwise the service will auto delete after ~40 days of not...

I apologize for the delay. I have re-activated this service and allowed the domain going forward.

I can see the service has been fully terminated for not accessing the service. I have restored the service at this time and you should see this back online.

I apologize for the delay this should now be active

I apologize for the delay this should now be active.

I apologize for the delay we have reviewed this and allow the domain name

We do not see any new domains added to your directadmin service. Can you confirm that you added the domain to your hosting service after making the changes at the registrar?

This should be resolved as well

This should be resolved on your end if you can re-attempt this

Thank you for the kind words! I fully understand and certainly appreciate wanting to support us! However, right now our system is not designed for non-premium to order domains :(. We have had good luck with domains directly from google and/or Cloudflare.

At this time we do not offer domain purchases without being a premium user. We have plans in the future to allow domain ordering within our free hosting panel but there is no ETA for this right now. I would recommend shopping around for the best price for your domain name you want and purchase...

This was a server side issue so there would be nothing on your end to prevent or correct! posting on the forums or discord will be the best way to get this resolved!

Messages are disabled on free hosting at this time. Therefore, this feature would be disabled as stated

Can you attempt to access your dashboard : https://x10hosting.com/panel without any VPN? If you are provided an error code / block please provide this here and we will make sure going forward you can access service from that network as needed.

Premium service does not have any global blocks like our free hosting. Free hosting by design must have much higher protections. If you are moving around that often ( weekly or so based on our logs where the IP can be in USA one day and then Germany the next) this service may not be best...