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  1. M

    Network Blocklisted

    VPNs and TOR are prohibited. Please disable it and try again.
  2. M

    Multiple Accounts

    These requests can only be addressed at https://community.x10hosting.com/threads/multi-account-unblock-requests.209963/ However, requests are currently on hold while addressing the current queue.
  3. M

    Unable to use FTP - DirectAdmin password different from my normal password?

    Can you attach a screenshot of what you are showing. The change password process in the panel does not ask for the current password, do not click hosting control panel. Only new password and confirm new password and looks like this:
  4. M

    Unable to use FTP - DirectAdmin password different from my normal password?

    DirectAdmin is the hosting control panel. When you log into the account panel at https://x10hosting.com/panel you should see your service details listed. You should also see 3 buttons, change password, hosting control panel, and upgrades. Clicking the change password button there will take you...
  5. M

    Can't access dashboard or site; not usual blocking

    I notified an admin so they can take a look.
  6. M

    requesting unsuspension

    The panel https://x10hosting.com/panel will inform you of the suspension reason.
  7. M

    Can't access dashboard or site; not usual blocking

    This would be indicative of the server blocking your IP, most commonly for failed login attempts.
  8. M

    Unable to access SSL Certificates

    Account Manager > Domain Setup > click on your domain name Does a box for Secure SSL display?
  9. M

    unblock my free hosting account

    Requests dealing with Multiple Accounts will only be addressed by posting on https://community.x10hosting.com/threads/multi-account-unblock-requests.209963/ as the error message instructs. Requests posted elsewhere will not be considered. However, those requests are currently on hold while the...
  10. M

    Oh no! The x14 server is down!

    I can access it fine. Are you still having issues?
  11. M

    Please comeback my panel

    What does it say when you login to https://x10hosting.com/panel Please refer to https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/ for guidelines on making an unsuspension request.
  12. M

    problema error acesso painel

    As the error message informs you, you have been temporarily blocked for 24 hours for too many failed login attempts. You must wait 24 hours and either try again or go through the process to reset your password.
  13. M

    Panel de control

    The ERR_SSL_PROTOCOL_ERROR is generally a client side error. https://kinsta.com/knowledgebase/err_ssl_protocol_error/
  14. M

    requesting unsuspension

    Multiple Accounts detected. Multi Account unblock requests are currently on hold to address the current batch of requests. https://community.x10hosting.com/threads/multi-account-unblock-requests.209963/
  15. M

    How Many Domains Can I Have

    I think might be confusing the subdomain side of it (which is only 2 allowed) and the main domains (which 3 are allowed) and checking the wrong location for it. Account Manager > Domain Setup. Only 1 domain pointer is allowed on the account.
  16. M

    Hi administrator, I want to recover my x10hosting account. User: Manuel Domain: https://manuelchris.x10.mx Error code: EB7729C555CFEB6E1 help please

    must be posted at https://community.x10hosting.com/threads/multi-account-unblock-requests.209963/
  17. M

    i need help to connect smpt gmail

    External SMTP is not allowed, localhost only
  18. M

    I request an access to my account

    Use of VPN is prohibited
  19. M

    我想恢复我的 x10hosting

    VPNs are prohibited. Disable VPN and try again, if a new error code is given please provide it.
  20. M

    requesting unsuspension

    The account panel will tell you the reason for suspension. https://x10hosting.com/panel
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