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  1. ctyrd

    Profile Activation

    How long has it been terminated? What was the domain? What happens when you login here: https://x10hosting.com/panel
  2. ctyrd

    Cannot get started

    Update the nameservers! ns1.x10hosting.com ns2.x10hosting.com
  3. ctyrd

    Cannot get started

    chi-parts.com is your domain??? You must add the domain to your account first. Update nameservers at the registrar to x10 nameservers. all web documents should be in the domains public_html directory. /domains/chi-parts.com/public_html You're allowed three domains. See the file manager...
  4. ctyrd

    Unable to start

    Starts Friday for a few weeks. By your original post it sounded like never in CP. Have you cleared browser history/cache and restarted the ISP router/modem? Any errors in client panel: https://x10hosting.com/panel Directadmin control panel: https://x1*.x10hosting.com:2222 or domain:2222 It...
  5. ctyrd

    Cannot get started

    DirectAdmin CP Menu: System Info & Files >> File Manager. OR DirectAdmin CP Menu: Extra Features >> Softaculous.
  6. ctyrd

    Unable to start

    Signups for x10 free service will be turned off starting this Friday. That may have something to do with your issue. Have you tried to access the DA CP directly?
  7. ctyrd

    error

    Error: multi-account Make request here: https://community.x10hosting.com/threads/multi-account-unblock-requests.209963/
  8. ctyrd

    Failed to create login token: Login failed. Please refresh the page and try again..

    Does not appear to have domain on account, did you create one during sign up? If so what is the domain?
  9. ctyrd

    Login Error: Multiple Accounts Detected

    Make unblock request here: https://community.x10hosting.com/threads/multi-account-unblock-requests.209963/page-88#post-997062
  10. ctyrd

    500 internal server error

    You can find your server with domain A record IP address.
  11. ctyrd

    500 internal server error

    Do you get an error when you login here: https://x10hosting.com/panel Do you know what server you're on?
  12. ctyrd

    500 internal server error

    Could be maintenance on your server. I go directly to CP with button click. Have you tried direct login to CP?
  13. ctyrd

    deleted the trash can

    If you removed all unnecessary files and still over 500mb limit you can request additional disk space. Or upgrade to the starter plan. When in the control panel move the mouse to the left, or the menu icon. You can delete files permanently by disabling the "To Trash" toggle.
  14. ctyrd

    Error saving upload files

    Yes, WP has files that can be removed, and the DA Control Panel will have files. (.trash)
  15. ctyrd

    I can't log in to the Hosting Control Panel. Please assist me with this issue.

    Just request a review via discord for your request. Staff will reply, may take some time, please be patient.
  16. ctyrd

    I can't log in to the Hosting Control Panel. Please assist me with this issue.

    Sometimes accounts don't propagate correctly. Have you tried to login direct? https://x11.x10hosting.com:2222 User Name: vxzyijot And the password you created.
  17. ctyrd

    I can't log in to the Hosting Control Panel. Please assist me with this issue.

    How old is the account? I can notify staff via discord, it will take a while before it is reviewed.
  18. ctyrd

    I can't log in to the Hosting Control Panel. Please assist me with this issue.

    In the account panel dashboard (https://x10hosting.com/panel/) there is a hosting control panel button. Is that what you are using to get to the control panel? Clear browser data and try logging in. https://x10hosting.com/panel/
  19. ctyrd

    deleted the trash can

    Try deleting a file, using the DA control panel file manager. You will see a pop up with toggle, "To Trash". Should recreate (.trash) folder. DA MENU: System & Info >> File Manager
  20. ctyrd

    Ask for help

    China is on the country code block list. You will not be able to login.
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