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  1. stpvoice

    Could not connect

    Hello, There seems to be a problem with co.cc domains at the moment. x10's servers are fine. You'll need to contact their support for details.
  2. stpvoice

    from where can I cancel my account?

    Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period: Remember to place the X inside the parentheses and your cPanel username where indicated.
  3. stpvoice

    Can't create a FTP account

    Hello, There's no need to create an additional FTP account. You can use your cPanel username as the username, your cPanel password as the password, and your server's address/IP as the host.
  4. stpvoice

    Sessions drop?

    Moved to programming help.
  5. stpvoice

    to increase the suspension limit

    The inactivity rule is there for a reason-to help keep accounts that are not being used from taking up resources on our servers. The 31 day limit is very generous already. It takes about 5 minutes to log in out of 44,000 odd in 31 days. It's not that much to ask in exchange for a 100% free...
  6. stpvoice

    Site load error. Please help!

    Hello, Have you tried using a different browser? That page loads fine for me.
  7. stpvoice

    Images not showing.

    Hello, Never mind, resolved; closed.
  8. stpvoice

    Can't access FTP

    Hello, Threads are automatically closed after 72 hours from the last response. Try using boru.x10hosting.com as the host.
  9. stpvoice

    How many DBs?

    On a standard free hosting account, 2.
  10. stpvoice

    Disk Full on Lotus Server

    Hello, We're aware of the issue. It seems the partition on the server itself is full. It should be fixed shortly.
  11. stpvoice

    delete

    Hello, The only way someone could have modified a file is via cPanel or FTP. You should check the security of your passwords etc., as the servers have not been breached.
  12. stpvoice

    Bandwidth Usage

    Hello, The resource monitoring system generally looks after CPU usage. 300 seconds of CPU time per hour is permitted. Accounts exceeding this limit are redirected to the resource usage page for 1 hour.
  13. stpvoice

    Nameservers

    Hello, Our nameservers are ns1.x10hosting.com and ns2.x10hosting.com. For future reference many common questions are answered on our wiki. http://x10hosting.com/wiki/Main_Page In future, please check the Wiki and FAQ before opening a ticket.
  14. stpvoice

    cant acces my cpanel

    Hello, It'll be the same as the username and password you entered on the signup form.
  15. stpvoice

    Please cancel my account

    Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period: Remember to place the X inside the parentheses and your cPanel username where indicated.
  16. stpvoice

    Upgrade Request

    Hello, Please see: http://x10hosting.com/forums/news-announcements/172734-disk-space-policy-change.html Are you using 500MB of your current restricted amount?
  17. stpvoice

    Help

    Hello, The signup queue is automated. You'll just have to wait for it to be processed. There is no set time, it depends on the number of waiting requests before yours.
  18. stpvoice

    domain ext error

    Hello, Which site are you referring to?
  19. stpvoice

    404 Error on every page?

    Hello, Are the files for your website in or below your public_html folder?
  20. stpvoice

    Pending activation. Tried opening ticket but couldn't

    Hello, The queue for account creation is automated. You'll just have to keep waiting I'm afraid.
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