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  1. stpvoice

    i cant access my site or cpanel

    Since we switched to Litespeed for http uptime has been much better. Hopefully the issue stoli's having at the moment should be fixed soon. Admins are working on it.
  2. stpvoice

    Stoli

    Hello everyone, There seems to be an issue with stoli. Some users are reporting being unable to access their sites or cPanel. Administrators are aware of this issue, and are working to get it fixed as soon as possible. Apologies for any inconvenience this may cause.
  3. stpvoice

    This Forum is not Cross Browser and OS Compatible

    Hello, Which subforum are you trying to post in? Some are restricted for normal users.
  4. stpvoice

    Numer of e-mail boxes

    Hello, Unfortunately we are unable to provide "custom" free hosting packages - the statistics outlined here are what is offered. Should you need additional account features you could consider an upgrade to our prime package, which will double your account's current quota.
  5. stpvoice

    Short tags messes up script, require coder to adjust the errors

    Please note that we do not provide scripting support. You'll need to find alternative means of fixing your script. Also, to point out, using short tags is considered bad practice.
  6. stpvoice

    Please I need FrontPage sever extension or SharePoint services

    Hello, FrontPage extensions are not supported on free hosting.
  7. stpvoice

    Change to Inactivity Policy

    It is clearly accessible from x10Hosting.com.
  8. stpvoice

    Old account restoration

    Hello, What was your cPanel username?
  9. stpvoice

    I saw a topic about a new idea about “a friendlier suspension idea!” (See topic’s URL

    Re: I saw a topic about a new idea about “a friendlier suspension idea!” (See topic’s The idea of the inactivity limit is to help keep the servers clear of accounts that are no longer used - these take up space that could otherwise be utilised by other users/accounts. To that effect, although...
  10. stpvoice

    Account deletion request

    We do not expedite the deletion of suspended accounts.
  11. stpvoice

    MySQL is being extremely slow and new ticket system is not posting the message fully.

    Re: MySQL is being extremely slow and new ticket system is not posting the message fu Obviously, the nature of the "live chat" system means that if support reps aren't at their computers some issues may go unanswered. The bot is there to help filter out issues that could be answered with a...
  12. stpvoice

    Go back to useing the forum for support.

    Nobody else seems to be having issues. Maybe you could provide some more information about the problem that we may be able to use to reproduce and fix it.
  13. stpvoice

    Go back to useing the forum for support.

    My personal opinion: the new ticket system will be good at ensuring all tickets are answered. Many free hosting companies do not provide support at all. Response time is generally very good. Status updates can be seen at status.x10hosting.com and News is generally posted in the News and...
  14. stpvoice

    Please don't think that I'm being a difficult customer, but this needs clarifying.

    Re: Please don't think that I'm being a difficult customer, but this needs clarifying Apologies, I was only passing on information I was given.
  15. stpvoice

    Great Hosting!

    There have been a few one off maintenance issues recently, such as the implementation of the new account portal and all of the backend requirements that go with it. In order to deliver the most up to date service possible as you mentioned in your post, we do have to perform maintenance to ensure...
  16. stpvoice

    If it possible to give prime users something else because we don’t get really cool fo

    Re: If it possible to give prime users something else because we don’t get really coo I answered both points you mentioned. The forum badges were disabled to improve the speed/efficiency of the forums. The advertising for prime states that support requests are highlighted, which they are...
  17. stpvoice

    If it possible to give prime users something else because we don’t get really cool fo

    Re: If it possible to give prime users something else because we don’t get really coo The forums badge functionality was removed for everyone in the last upgrade. Prime users' support requests are highlighted, as per the spec.
  18. stpvoice

    Https

    Hello, SSL is not supported on free hosting.
  19. stpvoice

    Stoli down?

    Hello, The problem is not with x10's servers. There seems to be a DNS issue with co.cc domains at the moment. You'll need to contact their support for details.
  20. stpvoice

    website not working

    Hello, Your site is loading fine for me. Clear your browser cache and try again.
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