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Hello, Please see: http://x10hosting.com/forums/free-hosting/114005-free-hosting-faqs-read-before-posting-new-thread.html#post649291

Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period: Remember to place the X inside the parentheses and your cPanel username where indicated.

Hello, The resource usage system is in place to ensure an account cannot monopolise more than its fair share of server resources. The limit is very generous, and 99% of our users have no problems with it. If you're hitting it regularly you're definitely exceeding your fair limit and will need...

Hello, That means your hosting account is currently pending creation. You'll have to wait for that process to complete before you can use your hosting account. Requests are put into the queue and processed in chronological order. If there is a particularly large queue this process can take time.

Escalated to staff for review.

Hello, You can use the "I forgot my password" link on this page: https://x10hosting.com/control/login.php to obtain access to the account panel, and from there you can reset your cPanel password (http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password) and view the username.

Hello, I can't see a hosting account matching that username in the system, nor can I see a hosting account linked to the forum account you posted from....are you sure that is your cPanel username?

Hello, Our deletion policy states that accounts are put into a suspended state and are then deleted by the system sometime after 14 days. If you have an exceptional circumstance that means it must be deleted immediately, please let us know.

Hello, Please see: http://x10hosting.com/forums/useful-information/166022-country-restrictions.html#post847070

There has been recent maintenance that is likely slowing the queues. It can take as long as you report in some circumstances, however.

Hello, Depending on the current queue status and your server it can be anywhere from under 5 minutes to 72 hours. There has been maintenance recently that seems to have been slowing some things down.

Hello, I've escalated this ticket to higher up staff for review. Provided they're satisfied you should be good to go shortly.

Hello, I've escalated this for higher up staff to review. They have the access to properly check the account. As long as that's all fine, you'll be given the upgrade ASAP. Thanks.

Hello, Just so I've got this clear, are you trying to remove htpasswd protection from a directory, or add it?

No worries. Closed.

Resolved; closed.

Hello, I've escalated this to higher up staff for review.

Hello, Are you experiencing the error? The limit refers to that of the server, not of your account. Admins have been alerted about the problem, and it should be fixed shortly, if not already.

Hello, The limit refers to the overall limit of the server. It seems this has been reached which is preventing you uploading files. I have alerted the admins about this issue and it should be fixed shortly.

Hello, To upgrade to premium, you simply need to sign up at http://x10premium.com/ . There is a box on the signup page to transfer your free hosting account over, in which you should enter your cPanel username. Staff will then handle the transfer for you. Thanks.