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  1. Smith6612

    Fantastico in cpanel not working again

    Fantastico is no longer supported at x10Hosting. Softaculous performs the same tasks as Fantastico.
  2. Smith6612

    mysql server host

    MySQL is "localhost"
  3. Smith6612

    Lost all data

    The account can be moved from Free Hosting to Illuminated Hosting without deletion. Your request is here: http://x10hosting.com/forums/free-hosting/165439-move-illuminated-hosting-due-boru-update-error-please.html
  4. Smith6612

    Website down

    It seems that your domain with co.cc has expired. You'll need to renew it using your co.cc account.
  5. Smith6612

    Web Disk File Transfer Availability

    Sorry about the ticket closure. The tickets close if they are left unreplied to for a certain amount of time automatically. Web Disk isn't available on Free Hosting. In the past when it was available, it was one of those things that would work on and off, if it even worked at all for those who...
  6. Smith6612

    How to get my sites back up.

    I will need to delete your account so that you can re-create it in order for you to upload your website. Please fill out this form once you have ensured your databases are backed up: Once that is fully completed, I will terminate your hosting account. From that point, log into the Account...
  7. Smith6612

    Unblock!

    Your site isn't blocked/suspended.
  8. Smith6612

    All data from my account disappear

    It's possible that at the time no one was around to answer help requests. You're suffering from an issue Boru (your server) had from the most recent upgrades done on it. This resulted in a few users having their Home directories deleted by cPanel. Your MySQL databases should all be intact since...
  9. Smith6612

    Please delete my account.

    Please fill in the below form entirely to have the account removed:
  10. Smith6612

    deletion of account.

    Please provide your cPanel Username.
  11. Smith6612

    Hosting Account Signup Failure (Error Code 6F849480)

    The error is as it says. There is already a hosting account with that name in use. Have you in the past created a hosting account with this cPanel username?
  12. Smith6612

    Site down

    Are you able to see your website files when you log into your account via cPanel or FTP?
  13. Smith6612

    Upgrade question

    When Premium hosting is ordered, you simply ask to have your Free Hosting account moved to the Premium Hosting account. x10Hosting will do the rest for you.
  14. Smith6612

    cpanel url problem

    What is the problem you are having with cPanel? An error message or a more detailed description of the problem would help us out :)
  15. Smith6612

    Lost all data

    You simply make a post in the Free Hosting forum asking to be moved to Illuminated hosting. That is how it works. As far as whether or not a Free Hosting account has to be made first, I don't have an answer for that.
  16. Smith6612

    Account Deletion Request - Please delete my free hosting account.

    You should be good to go now, if you wish to get a new account. Make sure you are logged into http://x10hosting.com/control BEFORE making a new account.
  17. Smith6612

    Account Deletion Request - Please delete my free hosting account.

    Done! Please wait a few minutes for the account to be removed.
  18. Smith6612

    I know nobody's going to try to help me with this, but I'll post it anyway.

    As you've pointed out, you've lost your files as a result of the issues Boru had which resulted in the removal of Home Directories for a few users. From this point, you've already realized that MySQL Databases were left intact since they are on a separate server. At this point, it's really a...
  19. Smith6612

    Lost all data

    This was an issue with Boru that happened as a result of trouble with the updates. Due to this, a few users lost their home directories after they were deleted by cPanel. We don't have backups of site data available. Your MySQL Databases however have not been lost, so you can download a backup...
  20. Smith6612

    Account Deletion Request - Please delete my free hosting account.

    I see you edited your post above. If you're going to be simply uploading another site, you can always change the main domain and remove your parked domain. From there, you can delete any unwanted databases and data from your site. It saves having to wait for the entire account to be deleted and...
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