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  1. xav0989

    flash intro added to server help

    the header.swf file is not found. make sure that it's present in the, and that it's all in small letters.
  2. xav0989

    disk space

    Could you give more information about the error?
  3. xav0989

    Please create a support request detailling your problem.

    Please create a support request detailling your problem.
  4. xav0989

    Disk Space limited to 1 GB

    Yes you are, and I will put a request to upgrade your account. It may take some time to process depending on the amount of work in the system queue.
  5. xav0989

    This policy change was implemented this morning. You should expect an announcement soon. We are...

    This policy change was implemented this morning. You should expect an announcement soon. We are still offering unmetered hosting, the only difference being that now users must request it. We have implemented this change because numerous users where using the unmetered space to store files that...
  6. xav0989

    cPanel temporarily suspended, running out of disk space !!!

    I'll escalate your thread. As a general thing though, if you wish to have unmetered disk space, you must request it in the support section after a week and if your account has a valid website.
  7. xav0989

    The MySQL® server is currently offline.And Disk Space 1024 MB not UNMETERED

    Due to a recent policy change we made to help control abusive accounts, we are initially offering 1 GB of space, with a possibility of unlimited space for accounts in good standing. You will have to request the upgrade in the support section (here). As for MySQL, we are aware of the problems...
  8. xav0989

    Info required on Filezilla FTP

    As a rule of thumb, never post your password anywhere, even in private areas.
  9. xav0989

    How are support tickets dealt with

    Our current system is laid out to filter and attend to a maximum amount of support requests. First your request is processed here in the forums by a CA. If needed, it is then escalated to the ticket area, where a higher level of support is provided. Usually, tickets are answered pretty fast, but...
  10. xav0989

    Disk Space limited to 1 GB

    Due to a recent policy change we made to help control abusive accounts, we are initially offering 1 GB of space, with a possibility of unlimited space for accounts in good standing. You will have to request the upgrade in the support section (here).
  11. xav0989

    Info required on Filezilla FTP

    I have removed your password from the post. However, as specified earlier, you should change your password immediately.
  12. xav0989

    PHP Mail Function Not Working

    Currently we do not offer to move accounts between server. As for the email problems, it is being looked into.
  13. xav0989

    An problem in disk space usage

    Due to a recent policy change we made to try stopping bad accounts, we are initially offering 1 GB of space, with a possibility of unlimited space for accounts in good standing. You will have to request the upgrade in the support section (here).
  14. xav0989

    close down

    If you wish to delete your account, please reply with the following:
  15. xav0989

    My account was unlimited!!!!!!1

    Due to a recent policy change we made to try and limit the number of deliquent accounts, we are initially offering 1 GB of space, with a possibility of unlimited space for accounts in good standing. You will have to request the upgrade in the support section (here).
  16. xav0989

    What happened?

    Due to a recent policy change we made to stop bad accounts, we are initially offering 1 GB of space, with a possibility of unlimited space for accounts in good standing. You will have to request the upgrade in the support section (here).
  17. xav0989

    I have a nice big error establishing database on my website

    We are aware of problems with our mysql server. We are working on resolving the issue as soon as possible. As for the inactivity, I currently see no indication that your account is suspended.
  18. xav0989

    Help Me

    Hello, Thank you for reporting this error. The administrators have been notified and should correct it as soon as possible.
  19. xav0989

    Suggestion to improve the sign-up process

    Exactly what I had in mind! :)
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