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Hello, You got suspended from the page yourdomain/Sprites/backgrounds/index.php?a=lyrea&da=Lyrea The following repeats over and over and over again in your error log (username redacted for security reasons): [03-Aug-2011 22:04:53] PHP Warning: feof() expects parameter 1 to be resource...

Hello, We recently implemented login blocks on FTP and cPanel from countries that have been blocked from signing up. Unfortunately there is no way to bypass this restriction at this time, we are currently looking to re-allow cPanel logins from users with pre-existing accounts (such as yours)...

FrontPage is old and even Microsoft doesn't support it anymore. We haven't supported FP on free hosting accounts for years (and that's even if we supported it at all to begin with). You can still upload your website via FTP on FrontPage, you just won't be able to use the server extensions...

Hello, Our nameservers are: ns1.x10hosting.com ns2.x10hosting.com See our wiki pages about Nameservers and How to Use Your Own Domain for more information

Hello, You do not have a hosting account currently tied to your forum account. We have a policy in place where if you do not log into the forums once every 31 days your account gets suspended for inactivity. Any accounts that are suspended for longer than 14 days are automatically deleted in...

Hello, That is your forum username, not your cPanel username. We require you to post your cPanel username for verification purposes because this information is not readily obtainable anywhere except for in your welcome email or your account panel, to ensure that it is really the account owner...

When we say most people, we mean most people who sign up for x10. Statistically, a large percentage of signups from Ukraine and even Switzerland violated our Terms of Service by uploading things like proxies, nulled scripts, pirated movies/music, etc. to their account here. We have already...

this is a testing thread (gasp)

the SMTP port IS 25, cPanel lies to you.

Hello, We have a Spanish support section at http://x10hosting.com/forums/soporte/ where you can ask support questions and receive answers in Spanish so that you don't need to struggle with translations, just for future reference :) As for your issue, your .com domain works just fine for me.

Hello, I have marked your account for deletion pending a 14-day waiting period. Should you change your mind about deleting your account, please post a new thread requesting unsuspension so that your account can be taken out of the deletion queue. And to clarify, NOBODY here deserves to be...

To clarify on that, you would need a dedicated IP to have SSL, which means for premium you would need to either sign for 3 years in advance or contact their billing and sales department to see if there is another way to get one. Otherwise, all of our VPS plans come with a dedicated IP so you...

Hello, 500 Internal Server Errors are caused by errors on your account that you can easily fix once you figure out what the error is. The common causes for 500 Internal Server Errors are below: 1. Permissions. Files MUST be 0644 and folders MUST be 0755. The public_html folder MUST be 0750 2...

Hello, php_flag and php_value are not allowed in .htaccess, please remove or comment out all of those lines

In addition, Prime Membership also has 2 parked domains (same as Illuminated). Forgot to mention this before and someone pointed it out to me :)

Hello, The 404 error is due to an issue on Boru due to the server upgrades and will be fixed in a few hours or so (the admins are currently working on it). Once these issues are resolved, please check your wiki speed again and post back if it is still slow and I may be able to provide a few...

Hello, The only way to increase these numbers is to purchase Illuminated or Premium hosting. Please see our plan comparison page for more information. You can purchase Illuminated by clicking the link on that page and you can purchase premium from http://x10premium.com

To delete your free hosting account, please copy/paste the following in a reply to this thread and fill in the required information (boldface and in red for your convenience). Please note that we cannot delete forum accounts, only hosting accounts. Please also answer the following question...

Hello, This should now be resolved.