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    Able to Send & Not Receive E-Mails

    There are only the two entries pointing to the name server on my registrar GoDaddy: ns1.x10hosting.com ns2.x10hosting.com Traditionally I've had entries provided by the webhost I could manually add in DNS for the MX record on the registrar. I've looked around X10 without any luck. I also...
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    Able to Send & Not Receive E-Mails

    I seem to be having the same issue as the following individual whose thread was closed without a posted work around: https://x10hosting.com/community/threads/can-send-email-but-not-receive.208421/#post-981875 Additionally, I cannot find on X10 what my DNS/MX records need to look like. On X10...
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    Able to Send & Not Receive E-Mails

    Hello, As the title suggests I can send but not receive e-mails. I've changed nothing in months and was previously able to do both. Something broke I think. Please help!
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    Resolved No Premium Help Responses

    My inquiries from 04/27/2020 & 05/03/2020 remain unanswered. I appreciate your responses Anna on the Free Hosting forum. Maybe there's a problem with the form script on the Premium side? "Have a question or concern? Please ask!" located on https://x10premium.com/order?term=triennial Also, it...
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    Resolved Thinking About Premium (Have Questions)

    Hi Anna - Thank you as usual for your responses. You were able to clear up most my questions. I mainly sought clarification on the following: 1) Whether stacking subscription periods was possible on accounts (not interested in doing this any longer). 2) Whether downtime and technical issues...
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    Resolved Thinking About Premium (Have Questions)

    I just checked my inbox, spam and trash. Still nothing. Upon second glance, it would seem some premium members are using the free forums for support. The free service is great and was thinking about pulling my other domains in via a premium account but it seems too risky, now. Or, maybe...
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    Resolved Thinking About Premium (Have Questions)

    I appreciate your responses Anna and Garretroyce. A couple of days ago I had sent the sales team an inquiry via "Have a question or concern? Please ask!" but haven't received a response. I've checked my inbox, spam and trash folders.
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    Resolved Wordpress Update Error - Website Down

    Thank you Anna and Matrix42 for responding. Both inputs provide a resolution to this issue. Feel free to close this thread.
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    Resolved Thinking About Premium (Have Questions)

    Hello, I've been a free user for over a year and am thinking about switching to Premium Hosting. I had a few questions I'm sure someone can quickly answer: 1) Is there still a 30 day log in requirement? 2) Can I stack multiple 3 year terms if I pay in advance? 3) I see websites go down as a...
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    Resolved Wordpress Update Error - Website Down

    After the update failed & it wouldn't let me restart the update I was able to uninstall Wordpress via the provided Softalicious app. I tried to reinstall Wordpress then got the errors above. After your post I manually went into File Manager, went into the domain folder and created the folder...
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    Resolved Wordpress Update Error - Website Down

    Hello, I tried to update Wordpress to 5.4 and it quit halfway through. I've since tried installing a new copy of Wordpress 5.4 and get the following errors: The following errors were found : Could not write the Configuration File check_charset.php Could not write the Configuration File...
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    Wordpress Won't Install

    I'm able to run the installation for Wordpress via Softaculous. However, when I go to the domain or wp-admin the following error appears: "Your PHP installation appears to be missing the MySQL extension which is required by WordPress." ***Update*** Change the php version to 7.1 then Wordpress...
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    No Wordpress Installer, Need Help Installing Wordpress

    There's no Wordpress installer or installer of any kind. Could someone please post a step by step instruction how to install Wordpress on DirectAdmin? I was able to upload via FTP the Wordpress zip and extract it to my domain folder in File Manager. Beyond that, nothing.
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    Edit existing website

    I'm unable to load or edit Wordpress. Commenting to follow conversation.
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    Cannot Install Wordpress

    1) No Softaculous or installer, still. 2) No change. 3) Now able to occasionally connect via FTP.
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    Cannot Install Wordpress

    1) There doesn't seem to be an installer to install Wordpress on DirectAdmin. 2) In File Manager, max upload file size is 10 mb, Wordpress is 12.7 mb. 3) FTP doesn't seem to connect with created FTP accounts. Current DirectAdmin Password doesn't seem to be my X10 account password and is...
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    Moving

    Hello, I'm moving and wanted to inform X10 so that my account remains in compliance with one user using one account for one website. Thank you!
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    New User Questions

    Thank you for your response Kenny9. I don't spend a lot of time on forums Wooprapp.
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    New User Questions

    Greetings, I'm currently using X10 Hosting (free) and had a few simple compliance related questions hopefully somebody (authoritative) can resolve after reading through the forums: 1) Wooprapp wrote: "Unfortunately x10 only allows access to the registered IP Address. Accessing your account...
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