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Well it's because the forum theme is not our own, we bought a license for it's usage. We can modify it, but it's long and painful (we have made some changes to improve it). Also, keep in mind that some plugins modify the output sent to your browser, thus make the accurate modification even more...

As it has been said, even though there is a path to easily move accounts from free hosting to paid hosting, they are managed as two different services. A bit like the many different shops owned by TJX Companies (Marshalls, TJ Maxx, etc.) What is offered and the quality of the hosting in free...

Once you order a paid hosting account, you can request that your free account be moved to your paid account directly from the client area, and it will be moved by staff. You simply have to request it.

You are not allowed to host a proxy on your account. It is mentioned on the ToS to which you agreed when signing up.

I'll send your request to the ticket area.

There have been a few accounts that have been using more than their fair share of CPU time. Things should get better.

As Calistoy has mentionned, it is a known problem, we have tried contacting hotmail to get removed from the blacklist, but we are still waiting. If you need to send mails to hotmail or yahoo (you can send directly to any other email service), we suggest you use google apps or a regular google...

Make sure you don't use persistent connections. Our system often flush connections so that the mysql server doesn't overload, and it can cause problems with persistent connections.

Hotmail and yahoo are known to be blocking our emails due to previous abuse. Even though we made significant changes and improved our spam-catching system, they are still blocking our outgoing server. You can try to reach them and add a complaint, but until they un-blacklist us, we recommend...

search for a file named error_log in the public_html directory (or where you are trying to install joomla) and post it here. If you can't find any, copy the content of the error log found in cPanel.

I just ran some checks on your domain and it appears that it is not configured to point to our servers. Make sure that your domain points to our servers by setting the DNS servers on the domain to ns1.x10hosting.com and ns2.x10hosting.com

The way I see it, it's a problem with wordpress software rather than our servers. Have you tried getting help from wordpress?

Did you receive a non-delivery notice from hotmail and gmail?

This would be a good idea to implement.

Boom diyada Boom diyada Boom diyada Boom diyada

We are trying to get hotmail and yahoo to unblock our servers, but it's a lengthy process. I am sure that if some users complain to them too, they might reconsider their ban on our email server.

Thank you, positive comments sure do bring joy :P

It's a known issue that hotmail and yahoo have blocked our outgoing mail server. We are trying to get them to unblock it. I am sure that if users complain to them too, it might help to expedite the process.

No, it's not our servers. If you read the message carefully, you'll see that yahoo has refused the message. Yahoo and hotmail have blocked our outgoing email server.

I'll let in a word with the techs.