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"I can't create a support ticket" - you just did :) As per the ToS, you are responsible for all your backups. At the moment it looks like the servers have messed up and deleted your files, sorry :( ~Callum

No problem, next time read the news :) ~Callum

Nah, they make a lot more problems than they solve. ~Callum

Of course it's real! My mum is a trained hypnotherapist :D ~Callum

Have you taken backups? ~Callum

Jus' sayin' :) ~Callum

http://phpbb.com/mods/automod ~Callum

phpBB is the most secure. Definitely. phpBB is most secure and has an amazing admin panel. MyBB is easiest for the users and has most features. SMF sucks. I always use phpBB, it's easy to customise :) ~Callum

What do you mean? ~Callum

I can't see that many unanswered posts. The ones we leave are ones that have been answered thousands of times before and we're bored of answering them, or we don't know the answer, in which case an admin will find them later. ~Callum

Your email address is apparently validated, I'm confused by what you mean? ~Callum

Chopin was having problems, are the problems fixed? ~Callum

Chopin was having problems, is it working fine now? ~Callum

Boru is having problems at the moment, staff are working on it. ~Callum

Same way you added it :) You don't have any additional domains linked to your account, though. ~Callum

Have you made backups? We can do it for you if you confirm that you have taken backups. ~Callum

You will not be unsuspended - you reported the email as spam, which is pretty stupid thing to do in my opinion. ~Callum

I'm still finding it difficult to understand. Make the email address thing bigger and make it possible to reload the page. ~Callum

jus' assaultcube, I can't afford anything else ~Callum

What do you mean? If you mean what should you use a prefix, it really doesn't matter, but generally it's best to use something descriptive like wp_ for wordpress or vb_ for vBulletin ~Callum ~Callum