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It seems your account is not linked to any hosting account. I will escalate your thread over to the ticket area.

You are better off creating a new account and uploading your copy.

Re: Update on Starka Yes they are.

requests are automatically closed after 3 days without an answer, to prevent buildups. Anyway, I will escalate this thread so that an account manager may help you restore your databases.

The domain redirects to the main x10hosting server... I will escalate your account to the ticket area so that account managers may further assist you.

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What is escalation? Escalation is a process by which community helpers and staff move your support thread to the ticket area. This is usually done because there is nothing that community helpers can do about your problem, either because they were told so, or because they tried to solve your...

Could you provide me with your cPanel username so that I may check what is up with your account. Keep in mind that if your account has been suspended for 10 consecutive days, it's queued for termination.

If your account was suspended for a consecutive 10 days, then it's more that likely that it was terminated. In that case, there is no backup of your files & database. However, if you can provide me with your cPanel username, I might be able to search in the records.

MySQL is backed up daily, so your should have a backup of your data somewhere. I will escalate your thread so that an account manager may provide you with assistance for the backup.

I will provide support in your original thread.

suggest it as an improvement! I just checked, and it's 60 days.

We are glad that you appreciate the efforts we put into free hosting. As for mail(), it has been enabled.

If there was a subdomain or a separate URL were all the cPanel users would login, then you could compare with that other web-host. As for the not keeping the logins, it's a security threat to leave a personnal session open, even more a website control panel session. Finally, port 2082 blocking...

The official documentation is a great place to look at, if you get errors.

Is there a .htaccess file in your public_html directory, could you post it's content here?

Try posting something over at the ticket area, to bump your ticket back to the top.