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  1. Skizzerz

    ip address

    Your account is on the "chopin" server, which has the IP 69.175.104.34. You can enter that IP in for A records. Don't forget that in order to make your domain work with our servers, you need to either change your main domain to it or add it as an addon/parked domain via cPanel
  2. Skizzerz

    can i get my files frm your account please?

    Yes, Your hosting account is currently in good standing, so you have full access to your account. If you are wondering how to get the files from your hosting account to your computer, see How to Manually Backup your Site.
  3. Skizzerz

    Suspension Query

    Part of the confusion might be that the system automatically puts spaces after periods, so 3.0 gb and 1.0 gb were shown as 3. 0 gb and 1. 0 gb; otherwise everything about it was stated in the TOS as Liveware said above
  4. Skizzerz

    403 Forbidden cgi-bin

    Hello, CGI (Perl/Python) is disabled on Free Hosting accounts due to incompatibilities with the server and cPanel, and is also indicated on our free hosting comparison page. We are working with cPanel to resolve these issues, but there is no ETA on a fix. CGI is not disabled on Illuminated or...
  5. Skizzerz

    Regarding my suspension

    It seems your forum was hit pretty hard by spambots, you'll probably want to look into some sort of method of controlling spam (such as restricting account creation, adding a CAPTCHA, etc.) so that this doesn't happen again in the future.
  6. Skizzerz

    Domain help.

    Hello, I'm going to escalate this up to the admins so they can look at this issue. Please be patient, as the admins are all very busy and it may take some time for them to respond to your thread. In the meantime, feel free to try any troubleshooting you can do by yourself (such as trying to...
  7. Skizzerz

    Drop Database

    In your cPanel, please click the "MySQL Databases" icon, then find the database you wish to delete and select the delete link.
  8. Skizzerz

    Unsuspend hosting account

    Your account is not currently suspended.
  9. Skizzerz

    Trying to register for a hosting

    As the message states, you are either using a proxy or someone else on your IP already registered for an account in these past 24 hours. Please check your internet settings and disable any proxies you are using, and then try again after 24 hours have passed.
  10. Skizzerz

    Account deletion

    Hello, I have marked your account for termination pending a 14 day waiting period. Should you decide in these 14 days you wish to retain your hosting account, post a new thread so that we may reopen it. Thank you for using x10Hosting!
  11. Skizzerz

    VPS question

    Except that you'd be breaking the law by running a RuneScape Private Server, which we don't take too kindly to here (it's against our Terms of Service for VPSes, as well as any other service x10 offers). So I'd strongly recommend against buying a VPS here if that's what you're planning on doing.
  12. Skizzerz

    Clean my account please!

    Also remember to never delete the following directories (you can delete what's inside of them, though, unless I tell you otherwise): public_html public_ftp www any directory starting with _vti (e.g. _vti_conf, _vti_somethingelse, etc.). While you CAN delete this with no harm being done, cPanel...
  13. Skizzerz

    Account Deletion Request - Please delete my free hosting account.

    Hello, You are already suspended for hosting a nulled script on your site, so there is no way that we can expedite the account deletion process for you. Your account will be automatically deleted in around 14 days' time. Thank you for using x10Hosting!
  14. Skizzerz

    Hosting Suggestions

    Memcached is NOT feasible on Free Hosting (or even Premium for that matter) because it is lacks any form of security. That means any data that you put into the cache, other people can read provided they know the key you used (and such data could include stuff like user sessions, so that person...
  15. Skizzerz

    shell_exec() has been disabled

    safe_mode is off on free hosting accounts, but open_basedir is on. If you want shell_exec() or similar functions, you will need to purchase Premium or VPS hosting.
  16. Skizzerz

    Top Level Domain

    1) register tabanart.com if you have not yet done so (it doesn't matter where you register it) 2) log into http://x10hosting.com/control, click "Hosting", and then choose the option to modify your main domain 3) change your main domain to tabanart.com; note that these requests are queued so the...
  17. Skizzerz

    Close my account

    The only domain on your account that I can see -- lookingformore.elementfx.com, appears to be working in that it gives me an index of your site, albeit with no files. That said, if you still want to delete your hosting account, please copy/paste the following reply and fill in the required...
  18. Skizzerz

    Account suspension

    Hello, Unfortunately, it does not matter whether or not you knew the script you uploaded was nulled -- it is still a Zero Tolerance violation of our Terms of Service. As per the Zero Tolerance policy, your account cannot be unsuspended and you cannot regain any form of access to your account...
  19. Skizzerz

    403 Forbidden (CGI-Bin)

    Note that you can purchase Illuminated or Premium to enable Perl/Python CGI scripts (Illuminated is only $1/mo!). There are plans for the semi-near future to re-enable Perl/Python on free, but that is currently uncertain as to when and if it is possible given our server configurations.
  20. Skizzerz

    FTP uploads stopping at 16.7 MB

    note the 16MB limit in FTP is per file, so if you extract the 7z on your computer and upload the files individually, it should work EDIT: we restrict the upload size because it's a very good way of stopping people from uploading illegal things like Thor.avi or whatnot -- people abusing our...
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