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  1. Skizzerz

    MY Account Suspended due to high cpu usage

    Hello, I have unsuspended your account
  2. Skizzerz

    Account Deletion Request - Please delete my free hosting account.

    Hello, You do not have a hosting account linked to this forum account, please log into the forum account linked with your hosting account to request account deletion.
  3. Skizzerz

    Please re-run my site

    Hello, I have unsuspended your account. You have 48 hours from now to provide a full manual translation of your site in either English, French, or Spanish (you only need to provide one of the three languages).
  4. Skizzerz

    Cannot access to my cPanel

    login (SSL): https://chopin.x10hosting.com:2083 or https://yourwebsite:2083 login (non-SSL): http://chopin.x10hosting.com:2082 or http://yourwebsite:2082 If you cannot remember your cpanel password, you may reset it by following these instructions...
  5. Skizzerz

    Please solve it

    You were suspended for file hosting (i.e. having lots of files on your account that have nothing to do with your website), in addition to a lack of website (meaning that all the files there couldn't possibly be for your website since you don't have one). From our Terms of Service, file hosting...
  6. Skizzerz

    Suspension due to 'copyright infringement' - uploaded by mistake...

    We have a zero tolerance policy against phishing sites, meaning that we cannot unlock your account and you cannot regain access to any of the files. Your account will be automatically deleted in around 14 days' time. We apologize for the inconvenience this may have caused, but note that even...
  7. Skizzerz

    problem with modyfing domain

    Please click on the "Renew" link on that page. co.cc is a separate entity from x10Hosting and we cannot control registration of those domains, you must register them yourself via co.cc in order to use them with your x10Hosting account.
  8. Skizzerz

    Close my account please

    Hello, For verification purposes we ask that you provide your cPanel username (not your forum username), as you would not otherwise be able to obtain this info unless you were able to log into your account panel or cPanel. The reasoning behind this is so that pesky people that go onto your...
  9. Skizzerz

    New and Confused

    If you have premium hosting as you stated, you will want to open a support ticket in your client area at https://clients.x10hosting.com These forums are for providing support for Free Hosting accounts, which is under a completely separate system. While you (probably) won't get in trouble or...
  10. Skizzerz

    Domain name servers

    ns1.x10hosting.com 99.198.122.2 ns2.x10hosting.com 173.236.27.195 if you need to use an A record, your server is boru, which has IP 69.175.121.66
  11. Skizzerz

    Subdomain

    Yes. You should be able to find out what server you are on (boru, starka, or stoli). If you ping that server to find its IP address (or cPanel might tell you if you expand the stats to the left), you use that IP in an A record for the subdomain. Then, add the subdomain via cPanel.
  12. Skizzerz

    A feature request..

    No, If you would like to have unlimited subdomains, please consider purchasing our premium hosting. If you prepurchase 3 years at once, it comes out to only $3.95 a month, plus tons of other freebies (like a domain and an SSL certificate), which is a really good deal!
  13. Skizzerz

    May I be suspend ?

    You are not currently suspended, and the country ip ban only affects NEW users that sign up. If you have an existing hosting account (which you do), you are fine as long as you follow all of the rules in our Terms of Service. That said, one of the clauses in the terms is that you need to have a...
  14. Skizzerz

    Another x10premium question.

    There is no mention in the premium hosting TOS that you need to be the sole owner (or even AN owner) of the sites you host. Note however that you only have one cPanel login, so unless everyone you're hosting sites for is contempt with FTP access only, you could have issues on your hands in that...
  15. Skizzerz

    VPS service questions

    You get 1 ip, root access, ssh, etc. in the base purchase price. Since you aren't planning on running continuous scripts, the S plans are probably better for you (the Dedicated plans are for if you are running continuous scripts, such as game servers). You can get webmin installed by default if...
  16. Skizzerz

    Solusvm console no longer working

    I'd recommend opening a ticket in the clients area (https://clients.x10hosting.com). That said, I just checked and I am also having the same issue. I recommend running sshd on your VPS (it should be running automatically, actually), and logging into that instead of relying on the console; as...
  17. Skizzerz

    Cancel free hosting account

    Hello, I have marked your account for deletion pending a 14-day waiting period. Should you decide later that you want your account to not be deleted, please post a new reply here so that we may unlock it again.
  18. Skizzerz

    uploading web

    I'd assume that the password you posted above isn't your actual password. If it is, change it ASAP. You need to log into FTP with you CPANEL username/password, not your forum username and password.
  19. Skizzerz

    error

    What error are you receiving, can you be more specific? If this is related to MySQL on boru, then the admins already know and are working on resolving the issue.
  20. Skizzerz

    Memory Size Exhausted How to Fix it? HELP!!

    You will need to upgrade your account to illuminated or premium to increase your maximum allowed memory size. If you cannot do this, my suggestion is to use less plug-ins.
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