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Hello, You cannot change php configuration settings on Free Hosting (or even premium). You would need a VPS in order to change php.ini settings. If your application cannot run due to certain php settings not being available, try contacting the application developers or find a different...

your forum account username is emnprop. If you can't remember your password, you can get a reset email sent, it appears the registered email you have is a gmail account. I have unsuspended your account.

If you are trying to upload a 2GB file via PHP, you're going to run into other problems. Apache times out the connection after 300 seconds (5 minutes), so you'd need to be able to upload 2GB in under 5 minutes, a feat that probably will not happen. If you truly need to upload files this large...

Our premium and free hosting systems are two entirely different entities. You should be able to view the details of your premium account at the client portal https://clients.x10hosting.com From there, you will be able to see what premium services you have, as well as a link to the premium...

If you paid for a premium account, you need to open a support ticket at https://clients.x10hosting.com to have your free account transferred over to the premium server. In the meantime, I have unsuspended your account so that people will still be able to access your site.

If the main domain change doesn't get processed in what you feel is a reasonable amount of time, you may wish to consider parking that domain instead. A parked domain is a domain name that points to the same site as your primary domain, but lets you access it under a different name. You can add...

We can't manually push those actions through, unfortunately, as the system doesn't allow it. That being said, it appears that your pending hosting account has just been activated.

OK, I got an admin to look into it, and it appears that the cause of your suspension is with wordpress. Since wordpress loads everything from a single php file, it's hard to pinpoint exactly what caused it, but it appears from the logs that the wp-seo plugin is the culprit. The file being...

I have terminated your account, so feel free to sign up again. If you have issues with the domain name, choose something else and we can worry about switching over the main domain later.

Hello, At this time, the fastest way to restore the default files is to terminate your account so that you may sign up for a new one. This means that if you have any files currently on your account that you would like to keep, you need to FTP them to some other computer because account...

If you would like to register for a premium account, visit the site at http://x10premium.com There are numerous plans available, with the monthly cost being cheaper the more you prepay. You will need to have a valid phone number in order to complete the verification process when registering for...

Hello, I have unsuspended your account.

I don't have access to the logs myself, but I have directed the admins to this thread. As they are very busy at the moment, please be patient as it could take them a while to reply.

It appears your account was suspended for uploading a phishing site on your account. Phishing sites are illegal and are a Zero Tolerance suspension under our Terms of Service, meaning your account cannot be unsuspended and you cannot be given any access or backups to your account. Your account...

Hello, I have unsuspended your account. High Resource Usage suspensions happen when your site is using too much CPU or RAM for an extended period of time. Wordpress plugins are a common cause of these suspensions, especially poorly-written ones. You can read more about HRU suspensions and how...

Hello, I have unsuspended your account, and your blog appears to work fine now

Hello, I have unsuspended your account, but note that in the future you may unsuspend yourself for High Resource Usage (HRU) suspensions by logging into your account panel at http://x10hosting.com/control Also note that HRU is NOT caused by data in the database, it is the result of your...

Hello, I have unsuspended your account.

I have marked your account for deletion pending a 14-day waiting period. Should you decide in these 14 days that you wish to retain your account, please post a reply here or in a new support request so that your account may be reopened.

I have marked your account for deletion pending a 14-day waiting period. Should you decide in these 14 days that you wish to retain your account, please post a reply here or in a new support request so that your account may be reopened. Should you wish to use your parked domain elsewhere in the...