Try resetting your password - http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password
Also, as to your account saying it is still suspended, delete the .htaccess and rename .htaccess.suspended to .htaccess.
~Callum
I think you can close it yourself in the administration tab. You do realise that replying to your own thread will stop staff from looking at it? If they see multiple replies they will assume that someone is already looking at it and not look at it themselves. It would be far better to edit your...
You posted it 20 minutes ago. I would suggest waiting for someone to reply instead of posting new threads, or you'll end up with an infraction :)
~Callum
I can see a very clear reason. You were hosting a proxy - this is not allowed on x10hosting, so you were suspended. You will not be unsuspended.
~Callum
No. You were suspended for hosting a nulled vBulletin, which not only is illegal, but is a zero tolerance suspension - you're not going to be unsuspended.
~Callum