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  1. Jarryd

    noobie questions

    Hey ben.arundel28, After reading this and it seems you've done some research i regret to inform you web-hosting services are not permitted on VPS's as per the terms of service. Although, if you are looking to run web-hosting services we offer a great range of reseller plans. If you have any...
  2. Jarryd

    Account Suspended / New account doesn't take the old domain

    Hello, from what i can see here your account was never backed up. The only reason for this would be that it was terminated before our maintenance. From what i can see here you said June 13th, our maintenance started on July 16th. This means that your account was terminated if you never...
  3. Jarryd

    Please unsuspend my website...!!

    Hello, I have restored your account from our backups, please allow up to 24 hours for it to be fully operational. If you have any issues please feel free to re-open this ticket by going to the "administrative" button at the top of the original post.
  4. Jarryd

    site suspended

    Hello, This is a zero tolerance suspension. You won't be un-suspended.
  5. Jarryd

    Cpanel will not let me sign in

    Hello, send me a new password via email and also send me the link to this thread. My email is in this signature.
  6. Jarryd

    Fontpage extensions problem

    Hello, please read the latest update.
  7. Jarryd

    my web site is unavailable over one month !?

    You should be able to add them all again now.
  8. Jarryd

    500 Internal Server Error

    Doesn't seem you did or didn't do it correctly. I did exactly what i told you and they're both working now.
  9. Jarryd

    Stoli issues intermittant 500 errors

    Hello, The web server upgrades that were mentioned in the news and announcements section should resolve these intermittent 500 errors. I am going to close this ticket for that reason and if you have any further issues when the web server maintenance has been fully completed please feel free...
  10. Jarryd

    How can I upgrade my account from free to premium?

    Hello, do you require any more assistance?
  11. Jarryd

    Can't login to CPanel

    Account added to the termination queue.
  12. Jarryd

    Getting 500 Internal server error.

    Hello, Please check your file permissions of all your php scripts, php files should be set to 644 and any file that requires writing permissions should be set to 755 (usually config files e.g config.php). Also if you use rewrite_mod for any software you're using please ensure Rewritebase / is...
  13. Jarryd

    Request help to recover accidentally deleted sql database....

    Hello, I am marking this ticket as resolved since there was no reply. If you need further assistance please create a new one.
  14. Jarryd

    reliable mail delivery

    Hello, you can add mx-records via the advanced dns zone editor in cPanel.
  15. Jarryd

    Database has disappeared

    Hello, i am escalating your ticket to the appropriate department to deal with your database issues.
  16. Jarryd

    Promotional Code ?

    Hello, are you experiencing any more issues with this or may i close this support ticket?
  17. Jarryd

    Lost password

    Hello, are you still experiencing issues with this?
  18. Jarryd

    i cant login to cpanel

    Hello, you should now be able to add this domain. Let me know if you have any issues.
  19. Jarryd

    FAO Hellsheep

    Hello, There is no chance. You were hosting content on your site which the distributor of the software prevents any unauthorized re-distribution of it. Basically, you are not allowed to let people download their software from your site. No unsuspension. Sorry.
  20. Jarryd

    The MySQL Connection could not be established.

    You are now permanently suspended for hosting a nulled IP.Board. Thanks for using x10hosting!
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