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Ticket closed; if you make a third you'll lose all access to the ticket system and also make it nearly impossible to keep any future account active.

I told you in your last ticket that we could not.

Done, and then resuspended for copyright infringement. You can no longer be unsuspended for any reason.

For deleting the account, it will erase itself after a minimum of 14 days have passed, and cannot be expedited. Section 6 and Section 8 of the TOS indicate backups are your responsibility, and once suspended for a contravention of the TOS all rights to any files/databases are forfeited by the...

iProber is a malicious script and thus your account was permanently suspended, all access revoked. You cannot be unsuspended.

Repaired, the system didn't remove the suspended page redirect when the suspension was removed. Should be good to go, clear cache and reload the page :)

I take out my aggressions by finding TOS violators and suspend them, same as if I have a bad night at my other job :)

It's also being used as a fastdl server so it's a ZT even if the shell is a false positive, I didn't bother to check for that.

Couldn't find a reason, unsuspended it.

Said adult content should not have been on the account in the first place; it's been against the terms of service since june 30th 2005 when I joined, so it was in there 3 days ago when you joined. As such this is a permanent irrevocable suspension; your account is lost permanently.

The suspension reason indicates this is a permanent suspension - we cannot remove the suspension for any reason as such.

Re-review complete on the part I can get to without unsuspending you, and there's 2 parts we need to cover. 1) I was unable to locate any pornography, BUT 2) I -was- able to find several mp3's buried in with the images which are currently violating the TOS. Section 1 indicates copyrighted...

This is a permanent suspension for violating the File Hosting section of the TOS. You cannot be unsuspended for any reason.

Magento would be allowed yes. Just don't sell anything illegal.

This is a permanent suspension, in accordance with section 8 of the TOS you agreed to on signup, you have forfeited all access rights to any files and/or databases on the account for being suspended for a contravention of the TOS. In non fancy terms, you will not be unsuspended and cannot be...

Nope, should be fixed. Mini-glitch on the server.

Pretty sure they meant over at clients.x10hosting.com actually - premium support uses a different system, and that's the one that also gets the faster responses :)

Did the re-review anyways, do not bother wasting my time ever again. The "FS" group left all their tags in that helped you get suspended.

You were suspended because the license callback for your IPB install is missing. I can do a re-review on this if you wish, but there is no legitimate reason the license callback should be missing for paid software that has no publicly available demo.

The following is a section of the log showing the problem. Something ran that used 1.5cpu's, and then it ran a second time within 2-3 seconds and added another 1.5cpu's. Long story short, whatever your uploader is doing is really doing a beat-down on the server. To me, it looks like that...