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  1. Jarryd

    Please unsuspend my account!

    Hello moonsong, I have restored your account to its previous state from one of our backups. Please log in and verify that everything is intact and let us know how it goes. If you have any problems please let us know.
  2. Jarryd

    randyl.x10hosting.com files not restored

    Hello scandyl, After restoring your account again it still seems there is no files. It seems we have a bad backup of your account. Do you have a local backup we can restore for you?
  3. Jarryd

    Move from Fris?

    I can't give an exact estimate for your account, because the accounts are being split between our servers. Sorry. But you are correct. Fris is still being transferred across our other servers.
  4. Jarryd

    Error

    Hello, can you please check now and let me if it's working?
  5. Jarryd

    Login failed. Password update still pending.

    Hello, can you please try doing a new password update.
  6. Jarryd

    my domain

    Hello, it seems we do not have a back up for your account. Do you have any local backups you can re-register and upload?
  7. Jarryd

    dead battery

    Hello, your account has been permanantly suspended due to have Orkut spamming tools on it. This is a zero tolerance suspension and you will not be unsuspended.
  8. Jarryd

    Account wont unsuspend?

    Hello, i am working on restoring your account now. It should be done in about 5-10 minutes. Once it's completed please feel free to log in and check everything is intact. Let us know if there is any problems.
  9. Jarryd

    dead battery

    Hello, can you please try update your password again. There was an issue that prevented password changes from occurring correctly. It should be resolved.
  10. Jarryd

    MySQL seems completely gone.

    Hello, as your issue seems to be resolved I am going to close this support ticket. If you have any more issues please create a new one.
  11. Jarryd

    Restore

    Hello, as per your request i am closing this support ticket. If you have any more issues please feel free to open a new one.
  12. Jarryd

    Account suspension, please help

    You're welcome. If you have any more issues, please feel free to open a new support ticket.
  13. Jarryd

    Can you restore scotlandbackpacking.com please

    You're welcome. Those error messages are related to the backend, everything should be fine anyway once it updates today/tomorrow. If you have any more issues please open a new support ticket.
  14. Jarryd

    Can I get my account unsuspended please?

    You're welcome! Sorry about any inconvenience. If you have any more issues please feel free to open a new support ticket.
  15. Jarryd

    cpanel login failed

    Hello crelvis, You're welcome. I am closing this thread now. If you require any more support please create a new ticket.
  16. Jarryd

    Can you restore scotlandbackpacking.com please

    Hello, can you please try re-adding the domain and see if it works?
  17. Jarryd

    Can I get my account unsuspended please?

    Hello jimmymontour, Sorry for the delay. I have fixed your database issue. The issue was relating to our remote access hosts for the remote web servers we are currently running not being inside the MySQL remote hosts section. I also added int.boru.x10hosting.com This seems to have resolved the...
  18. Jarryd

    site down

    Hello, can you please re-add any subdomains, addon domains and parked domains that aren't working properly and see how that goes. Let us know if you have any issues.
  19. Jarryd

    Boru Website

    Hello, can you please re-add all your domains/subdomains and parked domains that aren't working. Let us know if you have any problems.
  20. Jarryd

    Can you restore my site please.

    You're welcome, i am going to close this thread now. If you have any more issues please let us know by opening a new one. Thanks for using x10hosting.
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