Search results

Hello, i would like to clarify something here so there is a definite answer of what happens with this. A while ago some changes were implemented for our accounts. Accounts are now checked for high resource usage. This has been tweaked and worked on for a long time. Now what happens is usage...

Hello, the server you are on should be okay. What error(s) are you getting while logging into cPanel and FTP, also what username are you using to log in?

I don't know about the other staff, but i usually stay up until around 4am GMT +9.5 as during these times some of the admins aren't around. So if something goes wrong, there is someone to contact them. :D

No, don't be thanking us! Thank you! ;D Without patient users like yourself, things wouldn't be working around here.

It's all a conspiracy!

Hello, as you can see here: http://status.x10hosting.com/ Your server "Stoli" is currently undergoing some maintenance. This is the cause of the issues. Please be patient while the maintenance is completed.

Hello, sorry for the confusion, there may be further issues with this domain as there seems to be some underlying issues that only Corey can resolve. I've notified him and he should get it fixed shortly.

ns1.x10hosting.com and ns2.x10hosting.com are our nameservers.

I'm going to set this straight, there was a post a while ago about users being rude, we don't have time for them. It's a free hosting provider, and while we try our best to provide support, it causes a security problem to have everyone having root access to servers. When you posted your thread...

Can you please give the exact cron command you're trying to execute. We cannot provide support without the information we need to look into the issue. Why bother posting a support thread if you're not willing to provide the information for us to help you?

Can you please try access it from http://stoli.x10hosting.com:2082

What's the command you're using for the cron?

Hello, this is correct. Unfortunately this suspension falls under our zero tolerance policy, illegal content is not allowed on our hosting services and you will not be able to retrieve any data from the account as it is permanently suspended.

Hello, currently due to a lot of upgrades coming up it's not a priority. Although i'll have a talk to the admins and see if it's possible to upgrade. :)

Hello, we'll discuss this here as the support ticket seems to be a little buggy. What is the error you're getting in your cron jobs, lets see if we can get this fixed for you. :)

Since this issue is resolved, i'll close this support thread, if you require any more assistance please feel free to create a new thread aquagirl.

Actually, from what i have read on google. This is related to exactly what psycrosis said in his/her first post. Can you try that method and see if it fixes it?

Correct, i get roughly 10-12 mb/s down speed.

Hello, unfortunately this falls under x10hosting's zero tolerance policy. You were suspended for having illegal content on your account and will not be un-suspended.

This issue should be fixed, can you confirm?