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currently work is going on free servers check the status at http://status.x10hosting.com

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Once the account transferred to premium servers this account will be deleted.

Re: how do i find out the id and password for my ftp upload i need to put in my softw To upload through FTP use these details servername or host name : ftp.yourdomain.com username : your cpanel username Password : your cpanel password You have to upload the files to public_html folder

It seems to be your forum account is not linked to hosting account . Can you provide the cpanel username to check what happened to your account. By the way to login to cpanel http://your-website-url:2082

We are glad the you like x10hosting.

The ftp details are hostname : ftp.vitopharma.x10hosting.com username : your cpanel username Password : your cpanel password upload the website files to public_html folder

Both are same just name changed to zubair.

once you purchase premium account, you free account is transfered to paid manually by staff. Yes, As the numbner of accounts per server are less as compared to free servers Yes, Less restrictions Yes, Less downtime and premium support. check the premium at...

Hi edhughes, welcome to x10hosting. We hope you enjoy being part of this community. :)

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Use FTP client like FileZilla FTP Client Servername or Host is ftp.nung4fun.x10hosting.com username is your cpanel username Password is your cpanel password. Upload the website files to public_html folder

But it is recommended to take backup of mysql because mostly the scripts store the data in mysql and it will be in KBs. So don't ignore to take backup. Even though the servers takes backup of mysql it is recommended to have a recent backup yourself.

Check the status at http://status.x10hosting.com The mysql will be taken backup everyday, So no need to worry about the databases.

When did you logged into forums last time. To keep your hosting account , You have to login to forums atleast every 31days to avoid suspension of inactivity. Login into forums(here) counted as activity. cpanel or account panel logins not counted towards activity. If you want to know what...

Can you provide us the error you are getting?

Login to cpanel at http://cossacks.x10hosting.com:2082 Open filemanager, there you can modify your web pages, web pages will be under "public_html" folder

As you said it was working properly, It might be temporary problem. Wait for some time and try again.

Hi tusharag, Your site is opening fine for me. By the way the backend is apache and cpanel is under update. check the status at http://status.x10hosting.com So that may be causing some outage of site. it is temporary.