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  1. Livewire

    Account Suspended

    Lemme look and I'll be back in a few with more details.
  2. Livewire

    unable to purchase premium :(

    Would need to email the address it gave you, since we can't help much with the premium side of things since this is Free Hosting support...
  3. Livewire

    please help me solve my account suspension

    Closing ticket. Fair warning to all members, do NOT start repeatedly PM Spamming staff or advocates or whoever answers your question to beg for unsuspension. It not only irritates us, but if you managed to break the TOS that badly to begin with, begging to get it unsuspended over and over and...
  4. Livewire

    fsockopen()

    Since 25565 is for Minecraft, I would bet it's probably blocked.
  5. Livewire

    Hosting account suspension.

    The suspension reason has it quite clear; there is an unsupported language on the half-present forum in the bb subfolder. It's in russian with no translation available. It also has "zt" at the end which means it's a permanent irrevocable suspension. We cannot provide access to the account...
  6. Livewire

    Problemas Con Un Virus En Mi Web (suspendido)

    If one of the spanish support would mind translating my reply from here: http://x10hosting.com/forums/free-hosting/147598-virus-detected-php-shell-12-urban-fest-com-cpanel-index2-php.html into spanish, that'd be great. Their ticket that was done in english has already been escalated.
  7. Livewire

    Help : Account Suspended

    Escalating to staff then; watch for updates on your account panel or via email as the ticket on the forums locks when escalation occurs.
  8. Livewire

    AVG threat

    Already have 2 threads escalated to staff on this issue (for other users I mean); yours is heading their way too since they need to know it's not a fluke for the one other user who was on Starka. Keep an eye on your email and account panel; those should show the replies from staff as it'll look...
  9. Livewire

    Help : Account Suspended

    DMCA Notice ZT means x10hosting received a Digital Millenium Copyright Act notification of copyright infringement and as such your site was permanently suspended for it. Based off the last known google cache of the page, my guess is it had to do with the 3 sections on the website entitled...
  10. Livewire

    my site is blocked

    Forwarded to staff; I'm escalating this ticket as well for assistance. Keep an eye on your email and account panel for updates on it as it'll appear locked on the forum. I've left IM's for the CEO though noting that, and I quote, "Apparently AVG went and now does the same crap McAfee does, but...
  11. Livewire

    Malware warning

    Can you post the full error message that AVG is kicking back? I've looked at this a bit more and I don't think we've actually -had- problems with AVG before which means this is something entirely new we need to try and tackle, but it's not coming from their LinkScanner service - that one...
  12. Livewire

    my site is blocked

    I've left an IM for staff (I don't think the one in question is actually awake at the moment), but can you paste the full contents of the error it's displaying, and what service it's coming from? I say service cause it isn't AVG's LinkScanner - LinkScanner is showing your site as okay, same...
  13. Livewire

    Please help me!

    Thought I had the reasons it was blocked quite clear but I guess we can go through them again. 1) Public File Uploader. This violates the File Hosting section of the terms of service. This is a permanent suspension. 2) Copyright Infringement. This violates the Copyright Infringement section...
  14. Livewire

    Boru is down!

    Boru is not down and near as I can tell hasn't been for a minimum of 36 hours. You may be stuck waiting for DNS propagation, which is essentially where your ISP doesn't realize your site actually exists yet, so it says it doesn't exist or that the site is down when it's not. Can you try...
  15. Livewire

    Malware warning

    Depending on if it's AVG or McAfee; McAfee -still- hasn't figured out that each x10.mx subdomain is a different site so if one happens to get picked up from being hacked, the entire server goes bad. If it's AVG, same thing, except it lumps the entire server in as one if one site gets caught...
  16. Livewire

    Get parttime job and earn 15,000+

    This is for problems with your hosting account, not advertising.
  17. Livewire

    Suspended

    After getting caught with an image hosting service on your account you were permanently suspended in conjunction with the x10hosting Terms of Service. Per the same TOS you're responsible for all backups; once you got suspended, access to the account was revoked, and there's no way to retrieve...
  18. Livewire

    Continious 400 error bad request

    Welcome; it's an odd error that occurred so to be honest I'm not sure how it got changed either XD The upshot was it was an easy fix as opposed to those nasty 10-step ones we sometimes get :)
  19. Livewire

    Problemas con mi sitio web

    We do have a spanish section, but in any case your account was permanently suspended for uploading nulled (illegal) software. You cannot be unsuspended for any reason nor can we allow access to the account for any reason either.
  20. Livewire

    virus detected, php. Shell-12 in urban-fest. Com/cpanel/index2. Php

    For this one I'm escalating it up to staff as they will need to check the access logs to see if they can happen to determine who actually uploaded the file. The problem is I just doublechecked it as it's my scanner that flagged it, and it's definitely accurate - there is indeed a c99 shell...
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