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  1. Livewire

    Resolve Suspension

    The problem is that account is -permanently- suspended and cannot be unsuspended for any reason, period. It's not allowed in our AUP or TOS to have a header-spoofing email prank script - that's EXACTLY the kind of junk that gets us blocked at legitimate email hosts and causes problems for our...
  2. Livewire

    Resolve Suspension

    That is not your account. Yours is urworld.
  3. Livewire

    Suspension!

    Email spoofing is disallowed as per our Acceptable Use Policy for forging headers in emails. You cannot be unsuspended or provided access to the account, ever.
  4. Livewire

    Status: Suspended

    You can't get unsuspended; that's what a permanent suspension means. And you got disconnected while uploading becuase when the scanners find something illegal and suspend you, access is revoked instantly, which means it boots you from FTP and removes all your cpanel access as well. The -real-...
  5. Livewire

    Your Hosting Account is Suspended

    Hey, both are covered in the TOS, so don't hate us on it. Closing ticket.
  6. Livewire

    PHP version

    We're on some version of 5.2; late static binding was added in 5.3. I know we'll be updating to 5.3 at some point, but for the moment it's "back burner" cause we need to make sure nothing'll actually go and break when we make that jump.
  7. Livewire

    Your Hosting Account is Suspended

    Zero Tolerance Permanent means "never unsuspending or providing backups" - you will not be granted access to the account, period.
  8. Livewire

    Your Hosting Account is Suspended

    Your current suspension is for a proxy and file hosting with no website, and is a zero tolerance permanent violation. Also note that posting to the forums is not required on an inactivity suspension, you simply have to actually login. Of course doing that doesn't mean you can break the other...
  9. Livewire

    I need urgent help, please.

    More than likely the reason the page looks messed up is because the domain isn't your x10.mx domain like the MyBB configuration -thinks- it is. That shows cause quite a few of the links still go to undeadoralive.x10.mx. To be honest I'm not sure any of us have actually had this problem with...
  10. Livewire

    MySQL : Connection problem

    I'm viewing the code directly on the server; is there a reason you keep changing host to something other than localhost? $bdd = new PDO('mysql:host=religion.x10hosting.com; Cause I can understand it possibly not working with localhost set there, HOWEVER, it will -never- work if that isn't set...
  11. Livewire

    Livewire come in

    "Links To." I never accused your site of doing the transferring, but linking to a warez site is just as bad as having it on your account. Your site was in Chinese with no translation available to one of the languages required by the TOS, so it got suspended for this too. Doesn't matter what...
  12. Livewire

    why i can not backup database ?

    Oh and what a shame too, you just got permanently suspended with a new suspension reason, courtesy of Nulled Software. includes/vbulletin_credits.php:|| # vBulletin 3.8.0 - Nulled by VietVBB-Team Do Not Pass Go, Do Not Collect $200, Do Not Collect Files. You cannot be unsuspended anymore, and...
  13. Livewire

    why i can not backup database ?

    Well the suspension reason said it quite clearly actually - your vBulletin install, subfolder 4rum, does not have its license # where it should be. If you provide the license # we can verify it with vBulletin and unsuspend you, but as you're currently showing an unlicensed install, there's no...
  14. Livewire

    I'm sorry. Please unsuspend my site!

    In short: warez: illegal software downloads. Music: Illegal music downloads. And the restrictions on language are simply because Google Translate doesn't always work, and we don't have staff who speak every language on the planet. It's a simple rule to follow, but we don't often suspend for...
  15. Livewire

    I'm sorry. Please unsuspend my site!

    No, eller.x10.mx. Chinese webpage directory (unsupported language), along with at least 1 confirmed link to a warez site, and 2 illegal music trafficking site links.
  16. Livewire

    I'm sorry. Please unsuspend my site!

    We don't allow linking to warez sites, or sites designed to traffic illegal music. This is all moot since your site is entirely in chinese with no translation, when the TOS says an english, spanish, or french translation must be present. This suspension cannot be removed.
  17. Livewire

    Please remove suspension on my account

    You're admitting to putting phishing pages on the account? The problem there is that's not actually legal in the USA which is why you're permanently suspended, and why we can't remove the suspension for any reason or provide backups at all.
  18. Livewire

    I'm sorry. Please unsuspend my site!

    And resuspended for the links to at least 1 confirmed site which is trafficking warez (since when could you download WoW for free?), and at least 2 sites trafficking mp3's illegally. Add to that your entire site being in chinese (violation of our Language rule for requiring the site to have a...
  19. Livewire

    New Files

    Very, since the files are actually still on the server. Just confirmed it via SSH; they aren't being erased. Also confirmed the server is -not- in read-only mode, so somehow you're not actually -erasing- the files.
  20. Livewire

    cron job mig33 error login

    HAMMER TIME! *Loudspeaker squelch* *Ahem* Attention x10hosting shoppers; this kind of script violates the Script Hosting policy of the TOS and often fails to connect because it uses port 80 outbound, much like a content scraper. This one however is considered more of a proxy, and WILL get...
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