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  1. cjptomas80

    Ghost Files

    As for the issue of SSL certificate, this cannot be done or modify since the module to edit/config the SSL certificate itself is disable to us users hence we get invalid/mismatch certificate. On the first picture shown click "private_html setup" then select symbolink option. If you still want...
  2. cjptomas80

    Any Update on CPanel to DirectAdmin Migration?

    Your welcome. By the way if you look at DirectAdmin > Site Summary / Statistics / Log > Account Configuration you can see what enable to our account per user. WARNING: DO NOT CLICK "EDIT ACCOUNT CONFIGURATION" The Secure Socket Layer (SSL) is enable as shown but to configure it should be on...
  3. cjptomas80

    Ghost Files

    Can you check in file manager too .? It should be under domains. Anyway, sorry I can't help you much at this point let's wait for other members who are more experience to deal with your issue.
  4. cjptomas80

    Any Update on CPanel to DirectAdmin Migration?

    We don't have access to configure ourselves the ssl settings but we can still use albeit wrong/mismatch certificate since it only validate the root domain of the server itself. This is not applicable on SEO since invalid certificate is used in domain. But using cloudflare is possible to mend...
  5. cjptomas80

    CloudFlare HTTPS Issue

    Turn your cloudflare ssl settings to full not full(strict) since we can not change the ssl certificate manually on x10hosting. Update: I didn't read the whole thread sorry. This is wrong information.
  6. cjptomas80

    Why Do DKIM Checks Fail?

    As I see it. They need to configure/sign the email client too but I didn't see anything on roundcube client provided by x10hosting.
  7. cjptomas80

    Why Do DKIM Checks Fail?

    Sorry I can't help you there beyond those step, since I am using Gmail as my email provider instead on local email x10hosting.
  8. cjptomas80

    Why Do DKIM Checks Fail?

    check the box of the email to authenticate then click "enable dkim" then on Account Manager > DNS management there should be a DNS recored Type TXT name "x._domainkey"
  9. cjptomas80

    Why Do DKIM Checks Fail?

    Under Emain Manager check the DKIM setting there. try select and switch the email accounts to enable if disable. under DNS setting there should be a TXT name "x._domainkey" Then wait for DNS propagation.
  10. cjptomas80

    Ghost Files

    check my post here for information regarding editing public_html when using https or try to clear browser cache or force refresh the browser.
  11. cjptomas80

    Any Update on CPanel to DirectAdmin Migration?

    WARNING THIS IS OUTDATED INFORMATION HENCE IT QUOTED FOR REFFERENCE. SSL is Disable for free hosting
  12. cjptomas80

    Please help for ISP been Block

    Thanks a lot! It's working again.
  13. cjptomas80

    Please help for ISP been Block

    Is there a way other than changing ISP/internet to connect at https://x10hosting.com/sso/login. My ISP Provider is been block for malicious activities
  14. cjptomas80

    Email sent from x10.mx domain going to spam folder on Gmail

    I am now getting confused with all these DNS settings.
  15. cjptomas80

    Email sent from x10.mx domain going to spam folder on Gmail

    is https://robot-tech.tk/ your main domain? where your x10hosting sub-domain provided?
  16. cjptomas80

    Email sent from x10.mx domain going to spam folder on Gmail

    About SSL, in previous cpanel there's an option to input SSL certificates in my previous server where my account hosted. Now I can't even input it manually. what domain listed here.?
  17. cjptomas80

    Email sent from x10.mx domain going to spam folder on Gmail

    enable both DKIM and SPF then DMARC. You can check the dns for MX , DKIM, SPF, and DMARC in here https://mxtoolbox.com/ for ensure email delivery. By the way, you should delete the NS record of x10hosting in your cloudflare dns since it will conflict with the .TK registrar. I am getting time out...
  18. cjptomas80

    Any Update on CPanel to DirectAdmin Migration?

    I am waiting for DNS update for paid/free top domain. Since the server pointing it is not the same for directadmin hosted.
  19. cjptomas80

    There is a problem with your request

    check your connection here https://whatismyipaddress.com/proxy-check or https://www.whatsmyip.org/more-info-about-you/. It may help if you are using a proxy connection. In any case try to connect on other network as suggested, like your mobile phone data.
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