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  1. Livewire

    Account Suspension

    Fair enough, we'll escalate this again. Just to clarify one big note though - it doesn't matter whether or not the OP is based in the USA - the servers are, so if the site is in violation of any USA laws (which it may very well be), then it still falls under Illegal Material and stays...
  2. Livewire

    Adressing of support tickets for paid accounts

    Just to clarify you were using the clients.x10hosting.com address to put in tickets right? Cause other than that I'm not sure - I've never had issues getting responses when I need them :S
  3. Livewire

    What is the server names or IP's?

    ns1.x10hosting.com ns2.x10hosting.com
  4. Livewire

    Account Suspension

    When I last saw that site it had links to full Pokemon downloads; whether or not they were hosted on x10 doesn't change that they -do- violate TOS. Also, it's not an automatic suspension reason - the automatic ones are something like "Violation of x10hosting terms of service - illegal content...
  5. Livewire

    Very bad hosting! Very BAD support!

    The UPDATE was only posted 18 minutes ago - there does still have to be -some- time to get a hold of the admins and for there to be enough reports that it's worth looking into. That last part is the key; quite often the site being down is not due to a server issue, but there's been enough...
  6. Livewire

    Web Account Suspension

    Just to detail that, they all go here because there are a -ton- of requests that come through daily, including ones like this one that are suspended permanently. Frankly, if the staff had to answer -every- ticket that came through (including "why my site kno work" when the site -does- work...
  7. Livewire

    Please Unsuspend my Account

    What are the active plugins? I don't think it's a server issue either though - compared to the number of accounts actually out there, there are -not- that many suspensions for HRU coming through.
  8. Livewire

    Sitebuilder problem

    Easy fix - don't put Rapidleech on your account and don't host chat-scripts. Both are disallowed in the TOS and you just got suspended permanently for violation of the Zero Tolerance policy.
  9. Livewire

    Spreading Reputation Recognition of Merit

    So do what I do - find some deserving helpers who are also helping users and rep them too :) That's the eventual solution; there's nothing saying the one giving the rep has to be the one who was actually helped.
  10. Livewire

    Suspension of hosting account

    This would fall under the zero tolerance policy, which prevents your account from being unsuspended for any reason. There's no way to get it unsuspended when that's right out in the TOS that it's not allowed.
  11. Livewire

    Connection to Server interrupted...

    My guess is apache is either resetting itself, or someone was abusing the resources on the server and it was taking a bit for their account to get suspended. Given that your site is loading okay here now, I'm betting it wasn't your site causing the problem :)
  12. Livewire

    Lineage server?

    I did and I re-reported, I need some major clarification on how bypassing the need to purchase the game to play online is legal. Maple Story private servers aren't allowed to be discussed here either - I remember reporting a BUNCH because it's in clear violation of the EULA for Maple Story. Is...
  13. Livewire

    unsuspend

    It's right here: Illegal Material: This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State, or Local regulation. You may not store copyrighted Mp3s or videos on your webspace in any way shape or form Phishing is in violation...
  14. Livewire

    Am I really suspended? I've not been able to log in.

    In his defense chopin seems to be absolutely dragging - it just finished loading his page, took about a minute or so to finish. So it -should- let you login, but it might take a bit for it to load. Edit: course right after I say that, everything's loading quick again.
  15. Livewire

    Inactivity Suspension

    Actually I've got a heck of a guess for ya - the original post isn't under the same username as your reply. If you've got both forum accounts, the one that actually has an account linked with it is brisingre - according to what I can see on the AIP: Created: 2009-05-03 01:45:35 Synced...
  16. Livewire

    if suspended

    To clarify more on that, the way US Law is written, if x10 -were- to allow access to an account suspended for illegal content, x10 can be found in a court of law to be distributing the illegal content, and x10 would collapse overnight. So the account stays suspended until such time as it is...
  17. Livewire

    what is the deal?

    Until then just use rep :)
  18. Livewire

    Free versus Static account

    Just to clarify, Paid does have an email restriction limit. I seem to remember it being like 2,000 an hour though, but in any case, even at 1,000 it's 10x as much as free. Oh, and I've -never- had a ticket in for longer than 5-6 hours before it got solved, ignoring the low-priority simple...
  19. Livewire

    What are x10's name servers?

    ns1.x10hosting.com ns2.x10hosting.com
  20. Livewire

    Has anybody tried a Wii Emulator?

    FYI, the emulator in question supports the Wiimote - there's hacks available to have the Wiimote work with a pc as a pointer, and apparently the emu has gone the extra step and can read -everything- on it. That's also part of the reason I think Nintendo'll ****-can it soon enough - its close...
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