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Lol. In my case, i was a complete newbie so didn't know nothing about backing up your own data. I assumed all i needed was username/password and that's it.

Maybe, but i was inactive and not hosting website for upto a couple of years. Therefore he seems to justify his fee based on the time it takes him to burn to CD and post it. Other readers seem to agree it is a reasonable price.

Yeah, 2 readers think it should be free, that is after the post about being inactive.

Interesting point. Having said that some readers on this thread assume he should have done it free of charge. The chap who sent me the backup did mentioned in his email regarding other hosting provider's charge at $50: '....I'd have to burn it to a CD and mail it to you. Most hosts charge $50...

Hi, I'm not sure what type of website you call it. It was definately not wordpress, lol. Errr...i think it may have been html as i just checked some of the file types and it says html, lol. I know this may sound dumb.Please see private message sent, Thanks.

Ok, so from the uploaded file, i located: homedir/public_html folder (which was about 109.21MB compressed) and copied it to public_html directory on hosting a/c. Now, i get this: http://ata.x10hosting.com/ When i change it to index.html (i read somewhere on this forum a while back to change...

You mentioned the price is a bit high. How much would you had paid if you were in my situation? When you say: 'but he's not doing you any favors either :D' Do you mean the high price charged, as some people on this thread thinks it is reasonable? Edit: Also, how much do hosting providers...

Yeah, i guess some people back up most things! It was on his server which wasn't used much ( i don't think).

Thanks Livewire, I wondered if i should put that in the first post. But i thought let me start off this thread and see what answers i get. In a way, i am relieved i was not overcharged and the price is reasonable. Do other readers of this thread agree that i was not overcharged?

Thanks for the responses. I did question him about the charges and to just send me cpanel username/password but his reply was in the lines of.... '...When your account was active it was possible for you to make a full back-up then--for free. Now several years later, because I like to handle...

i would like to know how much should you be expected to pay for a website backup on CD? The website is about 193mb (compressed). Some files were trash. If extracted from homedir/public_html, it comes to under 500mb. The chap charged me $35 for postage, packaging, CD and his time! Is this...

Ok, I actually requested a backup from the chap i bought the website from.He sent me a backup CD and charged me $35 for it. Is $35 reasonable charge for a backup of website? I think he just bundled everything together without bothering to extract the important files. Do hosts normally do that...

Ok, no probs. I was just confused when you mentioned to extract files in my system. But what you meant was to extract the whole website files and then find homedir/public_html. Thanks for that.

Ah, now i understand! i checked the public_html folder and it is quite large, over 455mb. Now, the thing with x10hosting server, it keeps disconnecting. I have tried today and yesteday to upload large files. It starts off ok, then after a while it gets disconnected. So i have to start again...

That's interesting! So i only need to upload in /homedir/public_html/ from my computer before uploading the extracted files to hosting a/c. What about the rest of the files like shell, mysql. They seem important. Or is that not necessary? Last week, gomarc tried to extract files. He sorted them...

I have uploaded and extracted my website files in public_html as that is where the domains usually point to. Yet when i go to url: http://ata.x10hosting.com/ I get index of/ with a list of files. I cannot extract any files as it's all been done. Do i need to 'chmod' any files. I tried some...

Also, from the softaculous scripts offered, which are similarto 'Article Directory' scripts' listed on the left? Would it be under Potals/CMS?

Referring to Corey's thread on free account upgrades: http://forums.x10hosting.com/news-announcements/105664-free-accounts-upgraded.html I noticed that on my http://x10hosting.com/panel.php it shows disk space alloted is 2000mb But when i log into my cpanel the disk space shows: 4096 MB I did...

Ok, thanks for the advice. I have set up my domain under Addon domain.

I am trying to browse through the script demos offered in Softaculous. When i click on a demo i get message similar to: General Error SQL ERROR [ mysql4 ] Can't connect to local MySQL server through socket and other similar error messages.