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This has nothing to do with botnets. Your IP is listed by an independent third party for spam. Not by us. The changes we made were made so that the constant stream of spambots we receive is greatly reduced. For example, before the change, we were getting 1000+ hits per second on various...

Unfortunately there is nothing we can do to remove the block at this time.

Hi @p337x10h I've looked through this with our management team, and your IP address is on a spam blacklist. It was listed on 11/22/14 for a thirty day block. The block will clear on 12/22/2014, and your sites will again be accessible. Unfortunately there is no way to override this. You might...

Shoutout to sharky for editing my post!

You can also check http://isvarnishworking.com to see if the .htaccess modification is working. It should say "Yes! Sort of." and then you should see the Cache-Control header underneath.

Well the error is right there on your site. You are exceeding your disk quota. Unfortunately, on a review of your account to find out where your Inode usage was located, a nulled script was located, which happened to be the cause of the Inode usage in the first place. As such, a suspension has...

WOOH! :) welcome back totally new user and definitely not somebody who's been here before. Also, Sharky is the greatest. Clearly.

Looking into this for you. Your entire work's IP address CIDR is on a spamhaus blacklist... working with our management team to find a solution.

We have never allowed remote SMTP to be sent from our free hosting servers. And if it was possible, it was not normal, expected behavior. GMail is also a tricky beast, as it uses round-robin DNS, so even on premium hosting, we have a hard time whitelisting the outgoing SMTP traffic. Are you...

Remote SMTP has never been allowed on our free hosting service.

You cannot use remote SMTP on free hosting.

We do not disallow users from uploading files. We disallow users from running a file hosting service--like freakshare.com. Our hosting servers (and our VPS nodes) are pure-SSD storage, and while we can offer unmetered storage on our hosting, we cannot offer unlimited storage. If you're paying...

Yeah and...

There is no automatic way to migrate your account back to our free servers once you're on the paid ones. You would need to make a full backup of your account and transfer it back to free.

Hi, you had 30 failed login attempts to your account, which blocked you in the systrem. I've removed the block.

Hi-- The timezone on the server is a server-wide setting, and cannot be changed for any individual user. It is currently set to Eastern time (America/New York)

Hi habboon3, That is correct--you will not be able to use that script on our free hosting service. You would, however, be able to run it on our Premium hosting--provided that you have a valid license to be broadcasting internet radio.

All sorts of reasons. Unfortunately it's a relatively common occurrence, but we work with our DC to mitigate them when they do happen.

Yes... this was not a suspension because of your use of a proxy to access the account... Unfortunately the appeal has resulted in a zero tolerance suspension due to the nature of the content on the account (not the use of a proxy). Suspensions with Suspension IDs are automatically done as part...

The security threat here is that anyone could say that they own any domain they wanted. They could say they owned google.com if they wanted to. And, while this is not likely, it can cause serious issues due to MITM attacks. DNS poisoning could trick a computer into thinking a domain pointed to a...