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Hi, this has been corrected.

Bdistler, can you please clarify your comment on the restrictions that we have in place? I am uncertain on what you are referring to. I am in disagreement with you both.

Hi, this trouble should be resolved. Please try again and update me.

Good find, that's great to know. :)

Hi, the problem has been resolved.

Hi, this problem has been fixed.

This has been resolved.

The problem has been resolved.

Hi Cafpx10, the error actually only occurred for a subset of account signups submitted last week for approximately December 23rd - December 27th. If a signup experienced an error due to this, simply signing in again and hitting the green "Try Again" will have the signup process normally.

Hi, the account should be all set to use, the problem has been resolved. Please update us if you or your friend see any further problems.

Hi trash4778, it appears on November 23rd your home directory was renamed. However, the account itself remained intact. I've corrected the problem and your account is back online fully. I'm not certain on the reason why the home directory was renamed.. I'll need to look into that further...

Hi, have you been able to access cPanel from your current computer/network in the past? I'm not seeing any firewall blocks or problems with the server that could be the cause of this. Is it possible that your network doesn't allow outbound HTTP traffic on the non-standard cPanel port 2083? We...

Hello Dmownclo, Neil and I spent some time in the last hour looking into the performance trouble on your WordPress website. What we found is a combination of two problems. The overall load time on your website, including all static resources and sub-requests from Javascript, is about 2...

Hi, thank you for your reply and the information. I've retrieved the exact cause of the error. We're going to need to investigate this further to correct the mod_security rule at fault. This may take a day or so with the holiday. We'll get you an update soon regarding this, I am expecting...

Hi Staffing, can you reproduce the problem for me and make a note of the approximate time you receive the error? Let me know that time, including the timezone so I can relate it to the server logs. This will help us narrow down the cause of mod_security blocking the request and hopefully get a...

Hi TheEClub99, the sign-in issue was due to our login system experiencing some difficulties yesterday. It has been resolved. Are there any outstanding problems with the HTTP 403 error? If so, please give us a bit more information on that so we can help you further.

Hi Twysted, this issue was due to our login system experiencing some difficulties yesterday. It has been resolved. If you experience any problems please update us here.

Hi Shiromar, thank you for following up here in the ticket to let others know how you resolved the problem - that is very helpful and much appreciated.

Hi Shriomar, this issue was due to our login system experiencing some difficulties yesterday. It has been resolved. If you experience any problems please update us here.

Hi Nishan, this issue was due to our login system experiencing some difficulties yesterday. It has been resolved. If you experience any problems please update us here.