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Hi My online collaborative genelogy website (PhPGEDView) has an administrative option that backs up all data to a zip file ready for download , so any changes made by users to the family tree are not lost in the event of database corruption such as I experiaced recently. However in a bitter...

Hi - following restoration of my database (link to thread http://x10hosting.com/forums/free-hosting/130161-database-has-vanished.html?pagenumber=) I was able to create a new user & so relink my website to database - but my website http://www.kingfamily.x10hosting.com/ is now reporting errors...

Hi - database seems to be zero bytes in size - and no users are associated with it, so presuming not the right one? Cheers

Hi my website http://www.kingfamily.x10hosting.com stopped working a week or 2 ago I understand there were server upgrades in progress, but I understood these were complete now, but my site is still not working. Looking in Cpanel I see the database I was using is no longer there. My database...

Hi my website http://www.kingfamily.x10hosting.com has suddenly ceased working, and I am wondering why? I have not made any changes to it since it was last working, my account has not been suspended, and I have received no notifications of server issues. Can anyone advise what else might...

Hi I receive all other notifications from your website, but still no confirmation request, despite numerous requests to resend. The email address showing is correct, and as noted, works for all other notifications you send - I conclude there is a fault with confirmation sending process somewhere?

Thanks - that is what I was not doing! Working now!

Hi - thanks - I tried, but it made no difference - though I cannot see anywhere to enable permissions?

http://www.prime.net.nz

Hi - sorry, I did not receive notification of the previous reply to this issue, and that thread was closed - however, issue is not resolved: I set up a database and user in Cpanel, but my PhPGedView website script reports that the database is refusing connection even though I am using using...

Hi - I set up a database and user in Cpanel, but my PhPGedView website script reports that the database is refusing connection though I am using using the correct credentials as shown in your knowledgebase article on databases. I get error SQLSTATE[42000] [1044] Access denied for user...

Hi - I have found Cpanel has stopped accepting the log in details I signed up with. I tried changing password, but new password is not accepted either. Is there an issue at your end? Otherwise what can I do to log in? Cheers Paul