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Thanks - looks like it's fixed now.

Hi, I have two sites on illuminated - maryneale.co.uk and bell-tower.org.uk - and can't connect to either of them. I also can't log in to cPanel or use FTP into either site. Could you please investigate? Think other users have been affected too. TIA! David.

Definitely looks like a server config issue. I've done two clean test installs - on illuminated (image upload always works) and level (image upload always fails).

I'm getting the same problem with a clean Wordpress 3.8.1 installation with no plugins - the server for this test installation is 'level'. My main site is currently running on Wordpress 3.8 (on 'illuminated') and is trouble free. I've just done a test clean install of 3.8.1 on illuminated and...

Purely my views... Make sure the user can see who you are and what you're about on their first screen. That preferably includes mobile users too! As critter74854 suggests, a good site MUST work well in mobile browsers and on small screens. I suggest colourful but not gaudy - best to have high...

I have two domains hosted with x10hosting and have purchased the Illuminated option. I can log into cPanel and webmail via illuminated.x10hosting.com or absolut.x10hosting.com. I can see webmail for the default email address at each domain, but for some reason I need to log into...

Raised a support ticket and it's been fixed now - thanks!

Suddenly discovered that the last 3 months' work on my wife's web site www.maryneale.co.uk has all been overwritten without my knowledge, and the site is now in the state it was at in July 2013. All the backups I've made since July have also disappeared. Can the site be restored to a more...

We stayed with friends last weekend - they live in a beautiful house and have decent cameras too! Took a rack of clothes along and had a go at producing some better photos. The front page banner shots are now much improved - comments on the site are still welcome!

Thanks for that - believe it or not I didn't put the the internal links in myself so didn't realise they were all opening a new tab/window. I can only guess that my wife (who actually added the pages with internal links herself - I showed her a bit of HTML to get her going) must have copied the...

We've done a few updates and added more pages - perhaps you could have another look and let us know how we're doing... The main site is at www.maryneale.co.uk For those that are interested, the site is built on the latest version of Wordpress (3.5.2) using the Catch Everest free theme with some...

Nice simple layout - perhaps too grey for my taste so some more colour could help. And I agree about the navigation mouse-over text being hard to read.

Initial impressions are that it's nice and clean, and doesn't have the clutter that plagues so many sites. Just two aspects of the style that aren't to my own taste: my eyes find the slot-machine style menu animation a tad off-putting, and the thumbnails for each article could be more varied...

Having the same problem, but this is with redirect instead (I prefer to redirect all my email from several domains to a single Google account and download it from there). Tried changing the mx record to add a higher priority mail server but email just gets stuck in the same queue so this...

Not a bad start - two particular comments: 1. Every page looks the same at first glance because the top of the screen is always taken up with the same content. You have to scroll down to see the differences. Better to vary the content near the top of the page. 2. Your logo needs some work -...

At present no email is getting out from the server from my account either, either composed in the web client (Roundcube) or using a forwarder. Roundcube reports that the mail is sent correctly but it isn't getting delivered. A trace on an email sent out from my web client looks like: Event...

The pictures need some work. Irrespective of the quality of the original photos, they should at least be edited so that they appear a consistent size and aspect ratio. For example, on the "About us" page the Career Building International Academy picture is slightly smaller than the scenes below...

For my taste the front page has far too much going on and as essellar notes takes a long time to load (about 20 seconds here with a typical download speed of 12Mbps). Many users (myself included) find automatic loading of a video clip with audio intrusive too. Probably far better to have a...

Hi, Just finished working on http://theneales.elementfx.com/maryneale/ (also aliased to www.maryneale.com and www.maryneale.co.uk) for my wife's sewing and dressmaking business - all feedback welcome! Some of the photos are still a work in progress but I hope to have demonstrated some of the...

All working again now - thanks! I've just made a static HTML copy of my Wordpress site as a backup in case there are any PHP issues in the future, to give me somewhere to point my domain to in an emergency. David.