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I'm requesting admin assistance. Please bear in mind: * An admin will be reviewing your account, so make sure it's up to the terms of service and acceptable use policy * No backups of your files * No audio, video, programs, etc. that you don't have the right to distribute * No files that aren't...

Can you check the file permissions? It should be 644 (owner read/write, everyone else read only). Also check your error log file.

You could have been temporarily blocked by the server. Did you have a problem with logging in to DirectAdmin, email, etc? Does it work for you now?

The 60ish mb you have left is fine and probably not the issue. It looks like your installation of wordpress is corrupt since a core file is missing and not a plugin file. You would either have to install a backup that you've made or try to do a fresh installation and import the database so your...

Follow the link on the error page and turn on debugging. Usually, the config file is located in ~/domains/backinthedayrecords.com . Also check your error logs in DirectAdmin and see if any are popping up there already. More than likely, some plugin is misbehaving after the update. Once you have...

Requesting admins look at having PHP 7.3 on all servers

I'm seeing 7.2 is the default, with 7.3 is available via the process @spacresx says. If you do not see 7.3 available, please let us know. Downgrading software is never a good idea unless they still support security updates. If you go that route, make sure that version has long term support or...

I spoke to the head admin. He needs some time to work on it, but he is aware.

Don't keep backups of your website on the server. It's actually against the terms of service. You can manually back up the website and download the zip file. Storing a backup on the server doesn't really help because if the server deletes your site, the backup is also gone, so it really defeats...

@fitwebde were you able to resolve this issue?

I requested this be reviewed again

@foldedw2 were you able to get this working again?

I'm closing out this issue. Please open a new thread in this forum if you have any additional problems or if this problem persists for you.

It's a bit of a long story... Illuminated was a service that was offered until 2015 as an upgrade to free hosting. In 2015, the option was removed and could not be purchased anymore. This means that all illuminated accounts would be reverted back into regular hosting accounts after the last...

I'm waiting for confirmation from the admin team, but it looks like everything is working. Please clear your cookies and internet cache and try logging in again. Please report any issues here.

I've replicated the problem. The normal process of clearing your cache seems not to work this time. DirectAdmin and services are all working, so this appears to just be a sign on issue. I contacted the admin team for help. Please subscribe to this thread for updates.

I'm looking into this now. -- Mod Edit: Combined all posts to track and reply faster --

12 years. If I would have stayed active like I did a few years ago I'd probably be over 10k. Oh well. There're no trophies anymore for post count, so there's nothing to look forward to :(

Celebrating my 5000th post on x10! Still a long ways away from the leaderboard, but it's a milestone for me, at least.