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Hi, I'm running a malware scan on your account.

Unfortunately we are not able to change that limit. You would need our premium hosting for that.

What exactly do you need changed? And why? If you need to customize your php.ini, you would need either our premium service or our VPS hosting.

Oops Sorry about that. Suspension lifted.

As part of a larger migration off of our old, datacenter controlled IP address to our own allocation of IP addresses, we will be performing a migration on the Illuminated server tonight. While the migration will not take a long time, there will be a small amount of downtime due to DNS...

You have a cute dog. What's its name?

We don't support Perl on free hosting. Nor do we support the MySQL module for it.

And the reason you're only asking for help now is...? You can't be that angry if it takes you over a month to ask for help... I've resolved the issue.

The account is irrecoverable. It was terminated.

Your account was suspended for inactivity on 4/5/14, and subsequently terminated 21 days later. You may open up a new account if you wish.

We don't give logs. Keep your own. there's tons of analytics software out there.

So this is a known bug, and I've forwarded this on to @Bryon so he can take a look at your account. We have a fix, however we're trying to determine /why/ it's happening.

But... he's getting a user profile. The application logic for viewing a profile should be the same. if the proverbial $username exists, then show the profile, otherwise, return 404;

You'd want to use Mod_rewrite in your .htaccess to rewrite requests to domain.com/user/username into domain.com/index.php?user=username Google Fu! :)

Dead-i is correct. No external SMTP. All outgoing email must pass through our email server to be scanned for spam, phishing, etc.

You got an update yesterday from Eric in the ticket:

Please use the following: ns1.x10hosting.com 99.198.122.2 ns2.x10hosting.com 108.178.57.230

We block by ASN's for ISP blocks. I can make an exception for it, though.

What's your IP address?

Hi. Can you please try again? I'm testing a theory.