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  1. cjptomas80

    Access is restricted to my hosting account

    Please clarify or screenshot the error.
  2. cjptomas80

    Domain isn't accessible

    DNS propagation of free domain really takes a long time.
  3. cjptomas80

    Request for extra disk space please.

    Only a handful of the staff reading the forums and most of the time there are offline. As stated by @spacresx The staff I saw mostly active is these people, @Anna @Livewire may process your request of double disk space since asking for unmetered diskpace seems gone without notice.
  4. cjptomas80

    Request for extra disk space please.

    There no need to ask for an upgrade to a "paid" when you bought it just give them your username for x10hosting at the ckeckout page of x10premium. by chance, you are talking about the disk space in your x10hosting account to upgrade? If so, you confused us since you asking to transfer from free...
  5. cjptomas80

    A couple of issues...

    For clarification only one account per person. You cannot create another account in the same place as you are since this will violate one account policy unless stated on the terms of service regarding this.
  6. cjptomas80

    A couple of issues...

    On item 1. This will lead to a multiple accounts violation since you been accessing and creating accounts in the same place. Unless you notified x10hosting beforehand. Under Terms of Service stated that: Multiple Accounts Users detected to have multiple accounts may be suspended without...
  7. cjptomas80

    Can't access cpanel

    This is a different problem since x10hosting had suspicion on your account that been connected to another abusive account. You had to create another thread and wait for the staff to see it or email them.
  8. cjptomas80

    A couple of issues...

    Really? mine are .com and .one (both register at namecheap but recently transfer to namesilo at this registrar is much cheaper on renewals). Both less than 24 hours on propagation of DNS (but transfer from registrar to regirstrar take a whole week.). I guess it really depends. Thanks for...
  9. cjptomas80

    Install Chamilo

    try to install this manually since the auto-script install is not currently working at this time.
  10. cjptomas80

    Images of my site don't appear

    check your Adblock setting if persist. localhost is exception automatically by default
  11. cjptomas80

    Cant Order Premium?

    you should address this at the support email of x10premium.
  12. cjptomas80

    DNS

    maybe you mean nameserver ns1.x10hosting.com ns2.x10hosting.com
  13. cjptomas80

    A couple of issues...

    @spacresx paid domains always work less than 24 hours most of the time. But for free domains should work more than 48 hours. my free domain .tk takes me 72 hours before I manage to add here.
  14. cjptomas80

    A couple of issues...

    For question no. 2 First of all, using the free domain will take longer than 48 hours to propagate across all DNS server. You can check here at https://dnschecker.org the status of the propagation. In the past it should work on less than 48 hours but recently it takes longer than It said on the...
  15. cjptomas80

    Help me , please

    Nameserver of x10hosting ns1.x10hosting.com ns2.x10hosting.com
  16. cjptomas80

    ISP blocked

    If the ISP you are currently connected is block then all of IP address allocated from that ISP is block too. I suggest that you temporary change your current ISP. My current ISP is block too and I email the staff before this and replied that I should change my current ISP. Now, I am temporarily...
  17. cjptomas80

    Reputed ISP banned (MTNL of government of India)

    I just copy his (Jim Paredes) quote.
  18. cjptomas80

    Database username and password

    database username and password can be only created by you and the auto-install script. This is mostly on cpanel when you login. try to read first some basic from this site. Beware that screenshot provided on that site may differ on what you have.
  19. cjptomas80

    Can't access cpanel

    This is not PLDT can resolve since the user is mostly at fault.
  20. cjptomas80

    Cannot Login internet connection blocked?

    Fortunately, I recognize that you are a Philippine based user due to your mobile screenshot network. If you using any PLDT Fixed Line Internet service. It is most likey banned as some customer is abusing the system. You are not the only one since I use PLDT fixed line. You can also see this post...
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