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try to login directly to the DirectAdmin using your username and password. To get the URL of the DirectAdmin of your account Login your account first on https://x10hosting.com/sso/login You should arrived after login into https://x10hosting.com/sso/main, navigate the page for FTP details of...

It is better to bump up your original thread instead writing as post here as stated on https://x10hosting.com/community/threads/support-guidelines.207262/ because this thread is supposedly for information only.

For those previously using SSL connection, it is because of default configuration of the account of directadmin. You can check this feature in here DirectAdmin > Site Summary / Statistics / Log > Account Configuration SSL configuration should be disabled but some servers is SSL enable and now...

try to access it on http://pinguincheese.tk/col/yee.html sadly can't do this if you implement Cloudflare HSTS setting on SSL tabs. There's an option on DirectAdmin to access different folder depending on which protocol it access http and https differs or same for both. Check this first...

As for the issue of SSL certificate, this cannot be done or modify since the module to edit/config the SSL certificate itself is disable to us users hence we get invalid/mismatch certificate. On the first picture shown click "private_html setup" then select symbolink option. If you still want...

Your welcome. By the way if you look at DirectAdmin > Site Summary / Statistics / Log > Account Configuration you can see what enable to our account per user. WARNING: DO NOT CLICK "EDIT ACCOUNT CONFIGURATION" The Secure Socket Layer (SSL) is enable as shown but to configure it should be on...

Can you check in file manager too .? It should be under domains. Anyway, sorry I can't help you much at this point let's wait for other members who are more experience to deal with your issue.

We don't have access to configure ourselves the ssl settings but we can still use albeit wrong/mismatch certificate since it only validate the root domain of the server itself. This is not applicable on SEO since invalid certificate is used in domain. But using cloudflare is possible to mend...

Turn your cloudflare ssl settings to full not full(strict) since we can not change the ssl certificate manually on x10hosting. Update: I didn't read the whole thread sorry. This is wrong information.

As I see it. They need to configure/sign the email client too but I didn't see anything on roundcube client provided by x10hosting.

Sorry I can't help you there beyond those step, since I am using Gmail as my email provider instead on local email x10hosting.

check the box of the email to authenticate then click "enable dkim" then on Account Manager > DNS management there should be a DNS recored Type TXT name "x._domainkey"

Under Emain Manager check the DKIM setting there. try select and switch the email accounts to enable if disable. under DNS setting there should be a TXT name "x._domainkey" Then wait for DNS propagation.

check my post here for information regarding editing public_html when using https or try to clear browser cache or force refresh the browser.

WARNING THIS IS OUTDATED INFORMATION HENCE IT QUOTED FOR REFFERENCE. SSL is Disable for free hosting

Thanks a lot! It's working again.

Is there a way other than changing ISP/internet to connect at https://x10hosting.com/sso/login. My ISP Provider is been block for malicious activities

I am now getting confused with all these DNS settings.

is https://robot-tech.tk/ your main domain? where your x10hosting sub-domain provided?

About SSL, in previous cpanel there's an option to input SSL certificates in my previous server where my account hosted. Now I can't even input it manually. what domain listed here.?